1.3.10.0 regression? World Map airport information only shows a spinning circle

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ISSUE DESCRIPTION

Description of the issue:

On the Free Flight Flight Planner map – I zoom in and select my parking spot to begin a flight as always but lately the panel on the right that shows runway info ordinarily, now only shows a spinning circle that never stops spinning for as long as several minutes and it doesnt seem to interfere with flight in any way but it does indicate something not working as it used to.

Did you experience this issue before you joined the Beta?

No.

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?

FREQUENCY OF ISSUE

with 1.3.10.0, all the time.

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

all the time with 1.3.10.0 (aka SU1 beta 2)

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. from Main menu, select Free Flight.
  2. zoom into any airport apparently and click on a parking spot.
  3. The panel on the right now only shows a spinning circle (aka loading)

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it?

[PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version:

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.


[END OF FIRST USER REPORT]


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Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

Do you have the same issue if you follow the OP’s steps to reproduce it?
• no

Provide extra information to complete the original description of the issue:
• ms-store version (SU1)

If relevant, provide additional screenshots/video:


are you on X Box with beta 1.3.10.0?

I am on PC ms-store with SU1 1.3.10.0. Hopefully some xbox users can test and report.

I just noticed that you didn’t do exactly the same as I did. (I don’t think)

On the map, zoom into an airport until the parking spots appear and then click on one of the spots. A menu should appear at that spot with three options as shown in my pics. Could you also set weather to ‘Custom - Preset - Clear’ in case that makes a difference? Thanks in advance.

later I will try what I think you did to see if that works. (But what I always do did once work)

I always click on a spot and then select ‘Fly Now’ from the menu that appears.

Weather set to custom, clear sky.
When I select the airport, in that case KRFD, information on the right is available:


And when I click on a spot without selecting it, information remains:

This appears to be the issue.

I don’t select the airport but rather the parking spot and that has always worked. What I just discovered is that if I do as I suspected you did (because the departure airport is filled out at the top in your shots), if I first select the airport and then a parking spot, information will be available. I can even clear the entries and go elsewhere and just click on the parking spot and the runway data will show up.
But if I restart the sim and then only click on the parking spot, it just gives the spinning circle.

I would say its something the devs should know about because they disconnected something somewhere that once worked – provided it was supposed to work in the first place.

So, in summary, to see this issue, DO NOT CLICK on an airport but rather ONLY click on a parking spot at an airport. The minute you click on any airport, it seems to make the connection to the database and from then on it will work as it always had.

1 Like

Then please vote on this topic to make the moderators alert of this regression :sunglasses:

You are right, I can reproduce if I don’t select the airport in first instance.
Just tested with FS2020, same result but just the spinning circle does not show up:

I don’t know about the original design of that functionality, may be having an airport in the FROM field is mandatory to display the runways/frequencies information ?.