2024 hangs on startup

"We are pleased … "

  • Jorg Neumann, Head of Microsoft Flight Simulator

I’m glad someone is.

I had a working copy of MSFS 2024, successfully downloaded & installed several days following launch, in which I’d finally managed to configure my controllers & was starting to “explore”. Then my 6 year old SSD C: drive crashed & had to be replaced, … followed by a clean install of Windows 11 & most of my applications (including MSFS 2020).

The last couple days have been spent (unsuccessfully) trying to reinstall a usable copy of MSFS 2024. It would download, install, start … then hang at 10 or 11% (activating packages). Multiple uninstall/reinstall cycles made no difference. Today I let it continue all day & it’s now stuck at 68% (loading world data) for well over two hours I’m aware of.

In Task Manager MSFS appears active, though the network usage constantly alternates between 0.0 and 0.1 Mbps.

Task Manager 1|683x57

… if I run an internet speed test in Chrome, you can see there is nothing wrong with my internet, plenty of capacity is available (over 900 Mbps):

Task Manager 2|677x62

Any suggestions welcome …

(at least 2020 is running better than ever … with a fresh Windows install, … with the hardware upgrades put in place in anticipation of 2024 …)

Follow-up: I now have a working install. My guess as to what may have caused the reinstall issue:

I bought the Premium Deluxe edition from the Microsoft Store on PC. Following purchase the store shows two available downloads: MSFS 2024 & MSFS 2024 - Premium Deluxe Edition … leaving me to guess what I needed to download (which one or both). When I reinstalled the program following my C: drive crash, I chose to download both (thinking one the base sim & and the other the additional Premium Deluxe aircraft) … and subsequently had the hanging startup problems. I found that if I downloaded/reinstalled just one or the other, the program starts fine … then automatically populates MSFS with all aircraft belonging to my Premium Deluxe purchase.

Another plus: my controls profiles are still there from my original 2024 install.