Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.
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- One for iteration (msfs-2024)
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ISSUE DESCRIPTION
Description of the issue: Upon flying the 737 and taking off / landing in countries / airport that are super cold / snowing. your windows will fog up and sometimes freeze due to the cold weather. and when turning the window heat on it does not work at all.
If applicable, which aircraft is experiencing this issue: Boeing 737
[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? yes i removed all my mods.
FREQUENCY OF ISSUE
How often does this occur for you (Example: Just once, every time on sim load, intermittently)? This happen everytime you fly this aircraft in cold areas.
REPRODUCTION STEPS
Please list clear steps you took in order to help our test team reproduce the same issue:
- join career or free flight.
- select 737 and choose somewhere cold.
- Turn on window heat
- start aircraft normally and by the time you get to the runway your windows will be foggy and frozen. or frozen by the time you take off.
YOUR SETTINGS
If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
What peripherals are you using, if relevant:
[PC Only] Are you using Developer Mode or have you made any changes to it? No
[PC, MSFS 2020 Only] Are you using DX11 or DX12?
[PC Only] What GPU (Graphics Card) do you use? 4090
[PC Only] What other relevant PC specs can you share? 64GB ram
MEDIA
Please add a screenshot or video of the issue occurring.
Image of the frozen windshield.
[END OF FIRST USER REPORT]
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