Lassaiz-faire economics:
Negative market share momentum can result from poor quality control, and long periods of decreasing consumer confidence due to negative feedback, eventually resulting one of two things:
- Product is improved.
- Consumers abandon the product.
Market momentum can also lead to market dominance. That also takes time, and depends on positive feedback, product improvement, and the perception of value.
Consumers’ negative feedback and positive feedback each have their place, and each is a part of the dance we call the ‘free market.’
These market forces never result in immediate delta, which is what more and more people want these days: Instant gratification.