A10........Junk How do you get a refund for something that doesn't work?

Well. That’s a lesson of life. No one is going to watch for your money better than you. Some will learn for the next time. Others will keep buying low quality products.

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Maybe its a good idea to built a class system for marketplace add-ons? Marking which of the below are true to prevent disappointment to potential buyers, for example:

  • Custom flight model Y/N
  • Avionics accurately simulated Y/N
  • Aircraft systems accurately simulated Y/N
  • Standalone or Frankensteined together.

If something is then not doing what it is supposed to do we can hold the producer accountable. If some product hits all the marks its a class 10 (= study-level), class 0 is garbage. Guess given time we can come up with something more refined, this is just me thinking out loud for 30 seconds :sweat_smile:.

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Another costly mistake: Just bought the A-10. It looked really great. It has a checklist but no indicators showing where everything is. Found the battery but it don’t work. Hardly anything has click spots. My bad once again for falling for another piece of junk in the Marketplace. If MS insists on featuring this excrement to the sim public, maybe they should put warning labels in the descriptions like they do on cigarettes: “Warning! Purchase of this product may result in high blood pressure and swearing as well as loss of valuable financial assets.”

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OMG… if there is the wish to fly military airplanes better try DCS and thats in special for a A10A ( or also A10C ).

Similar as @Crunchmeister71 mentioned, in meanwhile I’am very careful to buy somewhat within these Marketplace. The airplanes I see in marketplace as new in last weeks, nope…

I know, it is the old topic about what suggest these seemingly “Microsoft Marketplace” ( which it isnt ) and the resulting expectation about the quality / safity / etc… But the true is, there is zero qualitiy controll.

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Surely it shouldn’t be down to the consumer to find forums, or other internet spaces dedicated to flight simulation to find out the aircraft they have purchased through the official in game store, is only good for taking screenshots? I’d agree with you if this was stated somewhere on the product page, even if that was as little as “some functionality will be missing on this model”. Of course there will be different quality levels of aircraft on the in-game store and I agree it’s not down to Microsoft to test or rate them but a basic bar level of functionality is acceptable to demand on an in game Marketplace. People will assume functionality based on the fact this is the official way of purchasing add on content for the game. Without a more detailed user based reviewing system, or any mention that the product you’re buying may lack pretty basic functionality, it’s not difficult to see how this is going to create problems.

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I honestly will say I don’t believe there is any good idea in itself for this, but there is a minimum common sense applicable both sides, otherwise it won’t be long until the next DLC aircraft panel will be offering only one button to play a flatulence sound when pressed (one of the most successful iOS App Store app…)

Common sense tells me an aircraft DLC should be offering what you’d expect for an aircraft, which at a minimum is:

  • Realistic values displayed in the gauges.
  • Flight characteristic fairly representing the aircraft behavior in flight.
  • 3D model and textures closely resembling the model.

Both of these cases in July are about DLC which are either not flying at all, or not having any proper instrumentation.

There must be many different and all equally good reasons aircraft DLC, which are not even fulfilling the basic premise of what an aircraft and its instrumentation are supposed to be representing and simulating, are found appealing enough nonetheless to be approved on the Market Place, but we’re not at a liberty to discuss these on this forum. One of these reasons at least though, is to generate DLC sales revenue for both sides: the vendor and the market place.

I don’t believe I have a solve for your question, but related to it, here is a post you might want to check out to see if you agree with: https://forums.flightsimulator.com/t/open-up-communications-with-reality-xp/392140/119

addons for Forza Horizon are only made by Playground games, not third parties.

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At some point you just have to stop, right?

Getting the money back from an online purchase is actually guaranteed by the law in various countries, it’s not rare at all.

It’s all of European Union for example Guarantees, cancelling and returning your purchases - Your Europe

And also Australia has a similar law I believe.

Yeah. What I meant by the Forza Horizon comment was that most Xbox will be wholly unprepared for 15$ digital items sold in an official store being complete rip offs. Just stating it’s ‘third party’ just doesn’t convey the concept that the product you buy just won’t work.

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Hm I still think a customer needs to get some basic informations about a product before buying something :wink:

But still great that you got a refund! Next time always and only buy PMDG, Just Flight, Carenado and A2A Accusim. (And the older Captain Sim Planes which are not using 747 stock vanilla gauges.)
The Fenix Simulations Airbus is from a new development team but I am sure it will be absolute high end and study level.

From what a read a while ago, Asobo has strict rules on the quality of the aircraft that can be added to the game, so that seems to be a load of bollocks.
I wonder if the Xbox controllers on the Xbox are going to lose all the settings every time the Box is switched off?

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That would not be a usual Xbox experience and I’d be amazed if that happened with MSFS. :thinking:

I guess there is (gonna) be a market for garbage? There probably are a lot of people who are gonna fly on their Xbox from outside view below bridges and dodging buildings, not being bothered by the Frankensteined together cockpit, broken instruments etc.? This has to be reflected in the price of course as not to pay study-level price for an empty shell of an external model…

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There is some sad irony behind all this: some company with a fruit in their logo actually does that, and there was a loud outcry: „Outrageous, big brother, golden cage, suppressing competition…!“

Now MS/Asobo does the complete opposite (they even allow 3rd party marketplaces!), and now there is a furious outcry: „No quality gate, no control, garbage products, betrayal… !“

Personally I am fine with the later (I also don‘t mind the former approach on mobile devices/consoles).

(Clarification: „the later“ is referring to „an open market“ - not the „outcry“ ;))

So now I am going to play the devil‘s advocate: the price tag of the A-10 alone told me that this is basically just a „movable 3D model“ where hopefully at least the basic instruments (speed, altitude, attitude) display reasonable values (having to accelerate to 300 knots in order to be able to take-off is a bummer, of course).

And - that‘s fine! We can still argue about the price tag, but there is probably a market of players that „mostly fly in 3rd person view“ anyway. And that needs to be respected (and served), too.

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The only chance not to be touched by that Marketplace tragedy is not to bother and not to buy from the Marketplace at all. After that recent Warthog mishap I decided to totally ignore the Marketplace.

Marketplace is only good for buying scenery that’s on sale, wouldn’t buy aircraft or full price items from there.

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That’s right, don’t ever buy anything until you see it used on youtube by the top reviewers.

Do a proper research before you buy anything on marketplace!

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How is that different for literally any other product? I always do some research before I buy stuff.

I fully agree the marketplace in itself does need quite some improvements on user reviews, refund possibilities, etc.