I had the same issue on the A330 and A321. One thing I noticed on the A321 in the EFB settings there was an option that says “Rudder controls tiller,” that was set to “No” for me, once I set it to “Yes” it worked great, I haven’t checked yet to see if the same option is there for the A330 as well.
EDIT: Option is also on the A330 and works the same.