I was unpleasantly surprised to find that some of the airports I purchased were no longer displayed on the marketplace. I found news that new versions of airports have been released (not updated, but new!). I don’t name the developer, you can guess. Now, as I understand it, we will have to buy these airports again?! In addition, the discount for those who bought on the marketplace does not apply (even though it’s a ridiculous 25% in other stores). Is this now normal practice for addon developers? I feel like a complete idiot for buying hundreds of add-ons over the last year… Thinking that in this way I support the developers and in gratitude they will update all this for free or with a minimal fee… 
Purchasing a new version is not mandatory if the older version meets your needs. It’s worth reaching out to developer to inquire about discounts for existing users. You can look for information on their website, in the support section or on social media like FB, Discord or discussion forums. Developers often offer special deals for loyal customer, so it’s worth checking.
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@Autobahnkurier
Contact MSFS support if purchased airports are not displaying. In the future, you might encounter issues if you uninstall MSFS, as you won’t be able to reinstall airports that are not showing up.
If product you bought becomes unavailable and will not be accessible in the future, request a refund.
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It’s simpler - the developer simply deletes old versions and replaces them with new ones. The old version is available in the profile, in the content manager. But it is no longer in the marketplace in the list of purchased products. But there is a new version of the airport, which is presented as a completely new product. And all this within the framework of one simulator 2020?? I’m not even talking about continuity yet (and do not require it) in the simulator 2024. I think this is how it looks now for everyone who bought products from specific developers who do this. So far, I have encountered one developer who deletes old versions and replaces them with new ones. They call it a “reboot”.
As long as they continue to show in your content manager you will always be able to reinstall them.
You don’t need to buy the new versions.
Yes, I already understood that. And that these removed and old versions will no longer be updated and supported. Also, they do not provide a discount on the “rebooted” version if you bought the old version in the marketplace. Great policy - face to the buyer!
If they put a ton of work into a new version, wouldn’t you want to pay them for the work? If not… don’t. That’s the beauty of being a consumer with choice.
If you talk about MK Studios, they do indeed provide a Discount for Customers that bought the first version. Its just not possible on the Marketplace, the Marketplace is very limited in that regard. Thats why i personally never buy there. In all the other Shops you get a big Discount if you bought the v1 at the same Store.
Now to your Solution:
Write them a Support ticket and they will help you out, thats what they have done in the past. 
General advice: Contact the developers first before going on an unjustified rant on the Forums that have absolutely nothing to do with the developer itself.
The target of your rant should be the in-game Marketplace, not the developer in this case…
Also, of course they are not selling the old version anymore. This would lead to the fact that peoples would just blindly buy the old one and then ask for refunds as they bought the wrong version. Also you dont wanna sell an unsupported version anymore. As always, you can find your owned products in the content manager, even if they are deleted from the Store.
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The tirade is quite justified. Why should I, as a consumer, understand the nuances of add-on support in the marketplace? If the developer cannot update their addon in the future and provide a discount for the update, then this should be indicated when selling the addon. Or am I asking too much? Just imagine, I have bought hundreds of add-ons from the marketplace! And for each one, open a ticket from the developer? In case of an update or another “reboot” as they call it.
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I agree with your thinking
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@FlyingsCool5650
I will support any developer who respects their customers.
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Are you saying that they are PULLING the old product from the marketplace? Making it unavailable for download even though you purchased it?
If so, I agree, that’s wrong.
No. It is available in the content manager. I just start to dislike this practice - Version 1,2,3… instead of updating the old one, and also the lack of a discount on the marketplace for the update. But this is not the developer’s problem, as they write above, but the marketplace’s and the uncomprehending client’s.
I’m sorry you feel disrepected.
Personally, I feel like it’s a business, and, as long as they’re not taking the product I purchased away from me, I’m totally happy.
I have no understanding why people feel entitled to ad infinitum updates, no matter how complex those updates are or how much work they entail. It’s their product, they can choose to sell it or not at will. I can choose to buy or not at will. Not very complex.
If they’ve completely rewritten their product, sure, I can understand that they feel like it’s a new product and can ask people to buy it. They put in a lot of hours I’m sure, and I understand their desire to put food on their table. If I want it, I’ll pay for it again. If what I purchased previously is good enough, I won’t. I don’t feel any entitlement to a discount on future products when I buy something. If they offer a discount, I’ll feel thankful, but I don’t feel entitled to anything.
Did you get a discount on those apples you purchased this week because you bought some last week? If so, where do you shop?
BTW, no, there is no “new” addon update policy. There is no “policy”. Vendors do what they think they can afford to stay in business. The loss of your business is not likely going to affect them a whole lot in the long run. There’s a lot of customers out there. But you don’t have to buy any more of their products either if the cost is affecting you that much. What will affect them is the quality of their products.
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My bone of contention would be if that original product, now only available from my products page, stops working because of a sim update for the existing version, and refuse to make it work unless you buy the version that is now in the Marketplace, at full price.
At that point I black list the developer.
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That’s reasonable, kind of, as long as we’re talking 2020 only.
And really, it depends on what the problem is. Sometimes you have to end-of-life a product.
I’m not looking forward to updating my sceneries for 2024. It looks like it’s going to be a TON of work.
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Those developers who have released the most are going to be the hardest hit in that regard.
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And, yeah, one of them, I have a few of their products, I won’t be purchasing any more…
Yes and no. If a developer releases a product, they are obliged to support it. If they don’t, I won’t buy from that developer again. Well, that’s my opinion. I’m just tired of buying the same thing in a new package ten times…
They’ve done this ten times for the same airport?!? Yes, that would put me off, too. They better have done a TON of work! Or is that hyperbole?
I fully expect to pay for scenery again in 2024. The development effort is HUGE now with the new LOD model for all models being used. But, I will also expect that those sceneries are pretty complex and developed fully to the new standard.
Hyperbole, of course. I wrote above - update in the simulator 2020. And I’m not claiming a free update in the 2024 simulator! But I welcome such moves. 
Such developers will be given priority from me when purchasing future add-ons.