Advice Required: How to do a complete reset of MSFS 2024

My settings reset ok, and like you am getting ctd when creating character. Starting to lose patience.

This works!!!

Just wanted to say thanks for this, after ripping my hair out trying everything this got the game up and running.

Do you know how to do a reinstall on Xbox, I have the same issue I can delete the saved data but, every time I go back in it automatically reloads the character I had.

Sadly Like Many Many Others on the MS Store Version the offline reset above did not work for me either and I was exactly like yourself same missing features in Customise Identity and then crash. Cant Believe that this bug has not been fixed yet as the Red Man Error is everywhere on forums etc

FIXED EVERYTHING, that I broke. Game still has a myriad of problems. One comment, when you said Microsoft store I went to the Microsoft store. It’s the XBOX (PC, store version) app you want to look at settings. Otherwise, THANKS!

THIS WORKED!!! I’d buy you a beer and give you a hug if I could lol. My character creation glitched out and didnt load in the initial setup, and Ive been unable to do the career mode at all, or start a free flight from cold and dark.

Now I can actually do everything!! Might have to redo my controls again, but meh, I’ll take that.

This workaround should be pinned tbh, a lot of people have bugged characters.

Apart from erasing my controls, no luck here.
Still got the red error character.

@Microsoft/Asobo: you intend to do something about it or you just want it to be the flagship of your errors?

to get to Character reset you click on your game avatar name top right corner.
Like a lot of people i skipped the Character screen thinking I could do it later.
you cannot ! every time you try to select a face or any other item you get a CTD.
this badly needs a fix, it;s stopping a lot of folks from using the game.

That worked perfectly!! Thank you so mush. Kindest Regards

Did as much of this as I could but it did not ask for character reset so still crashing - for Steam can someone confirm how they did it so I can follow the steps as cloud reset command did not work

For steam version I deleted/emptied all these folders, re installed, then started game off line . It just sits there at 0% until I go online with no option to reset anything. Appreciate here is not official support but all I have so efforts appreciated and anything else I can try. Otherwise I have wasted £130

Hi everyone, I am trying to find out how to delete and reinstall MSFS2024 also. I’ve checked around Google and other support sites.
Has anyone tried to use a third party program like IObit Uninstaller? I was thinking of giving that a try.

You sir, are a wizard. I would have never figured this out on my own. I have a PC version that has been stuck at 97% for 3 days. Hours spent trying to fix, reinstall, etc. THANK YOU! My sanity is slowly returning …