Recently I’ve had to restore my PC with a backup image of Windows 10, consequently FS2020 was wiped out as it wasn’t installed when I did backup. I was having different issues with Windows so I had no choice but to revert to a previous backup.
I was hesitant to do that, thinking that I would have a problem with Flight Sim, but when I found info on how relatively easy it would be to reinstall and run it again, I didn’t worry about. Unfortunately my first instincts were correct. I’ve come to know the notorious unreliability of Microsoft, and they’re even more insidious instability and unreliability of FS2020.
Naively I bought the DVD version thinking I would avoid having to use those useless apps of Xbox and MS Store, and now, it’s precisely because of these poorly executed apps that I cannot run the game I paid for! Mind you, it’s not the first time I’ve had a problem with these apps with FS2020. Just like millions of others, I’ve had the inexplicable problem of trying to run the sim yet all that loads is the Gaming Services window.
This time around, basically what has happened is that the MS Store does not show my purchase of FS2020, nor does the Xbox app. I could only check that on another PC because the sign in does not work on my main PC, before and after the system restore.
I submitted a ticket to support and they responded surprisingly quickly, which I thought was great, but quickly realised it was just an automated response with a copy and paste answer to uninstall the Xbox app, clear the MS Store cache, that sort of thing, which of course was completely unhelpful.
I’ve sent them another thoroughly detailed response with multiple screenshots and videos explaining the problem and of course I haven’t heard anything back from them now, and I don’t think I ever will. I seriously doubt these people have any idea what the problem is.
I’ve tried virtually everything under the sun with these apps, all to no avail.
Short of having to buy the ■■■■ game again just to get another code key, I’m at wits end and was hoping someone may have had a similar issue and can shed some light on the matter.
I even asked the Tech Support mob if they could issue me another code key, wishful thinking.
The only other thing I haven’t tested yet is to install FS2020 on another PC to see if the MS Store on that machine will recognise the game. I could play FS2020 on that other machine, but it’s not up to par with my main system.
It’s infuriating being forced to have to use an app to play a game installed from disc. It’s obvious why they do it though, it’s purely marketing, it has nothing to do with practicality. They want to get as much up in people’s faces as possible to entice them to spend more money.
I’m sure when I say though that there’s plenty like me who are not interested in buying anything more from them, especially if it means having to use it through one of their pathetically unreliable apps.
I have played FSX for over ten years, with literally 100s of scenery upgrades, aircraft upgrades, addons, mods, utilities, you name it. And I’ve been playing MS Flight Sim for nearly 30 years since version 4 with 1000s of addons and upgrades over time, and I have never faced anywhere near the amount of the BS I’m facing with these stupid apps in the six months I’ve had FS2020. It’s a nightmare!
This must be the biggest rort ever, MS are making 100s of millions of dollars out of this sim, yet only half the people who have bought it can play the ■■■■ thing.
Sorry for the rant, I’m sure I don’t have to tell anyone here the level of frustration this game has caused. It’s great when it works, but each time you want to run it’s like fingers crossed whether it will actually work or not.
Cheers
