Airbus H225 engine refuses to stay on

SlickBunny11200 · January 11, 2025, 3:40pm

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ISSUE DESCRIPTION

Description of the issue:
When setting up for FLYING, either running on the tarmac or at altitude, the engine just shuts off. So if flying, the helicopter drops straight down.

If applicable, which aircraft is experiencing this issue:
Airbus H225

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
Every time

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

Choose AIRBUS H225
Either place in the air or running on the runway (i.e. FLY NOW with runway location)
Watch the blades stop turning

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:
Turtle Beach throttle and flight stick

[PC Only] Are you using Developer Mode or have you made any changes to it?

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use?

[PC Only] What other relevant PC specs can you share?

MEDIA

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[END OF FIRST USER REPORT]

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CD0139 · January 11, 2025, 3:58pm

Seeing as this doesn’t seem to be a widespread issue as others are successfully flying this a/c I’d suggest it’s either a control binding conflict or you’re doing something wrong. Very unlikely it’s a bug.

Mobias7 · January 11, 2025, 4:16pm

The H225 has a few known issues. Like pretty much all of the FS2024 plane developers HPG only had an incomplete SDK to work with in the run up to launch. They’ve said there is an update in the works which should hopefully fix some or all of the issues.

cowreth · January 11, 2025, 5:12pm

I can confirm this issue does not exists on my side.

I’m, like @CD0139, thinking that’s a binding issue.
My first reaction would be : are you using thrustmaster quadrant, and you happen to have or turn the engine buttons downs ? These two ones are mapped to a lot of different settings (fuel, starter, electricity, …).

If not, you may have something on one of your input controler that is shutting down something.

Have you tried to start Cold & Dark and try to see when, in the checklist, the aircraft refuses to start or maintain its status ?

Cheers,
K.

DementedCorn327 · January 11, 2025, 5:27pm

Moved to User Support Hub that is more appropriate for community support.

SlickBunny11200 · January 12, 2025, 10:37pm

I used the checklist this time. Step by step. When I enabled the first engine to start, it began to spin up as normal. The N1% ran up to 105%. After about 10 seconds, it all goes quiet. Dead quiet. Like it shut off. The blades don’t spin. Go to the 2nd engine, same thing. It’s like it’s over-revving. I checked all my bindings and I can’t see a conflict. May be a setting is causing this. ?

SlickBunny11200 · January 13, 2025, 2:40am

Followed the checklist. Item by item. I enabled the first engine to start, it began to spin up as normal. The N1 ran up to 105%. After about 10 seconds, it all goes quiet. Dead quiet. Like it shut off. The blades don’t spin. Go to the 2nd engine, same thing. It’s like it’s over-revving. I checked all my bindings and I can’t see a conflict. May be a setting ? It’s over revving for some reason. I’m

cowreth · January 13, 2025, 10:05am

Hi @SlickBunny11200, thanks for the response

I’m starting the H225, following the checklists (LEVEL STANDARD) step by step to see what I get on my side. I’ve gone through the whole “CHECK BEFORE STARTING ENGINE” and made the four first items of the Starting Engine Page :

Fuel Pump 1 : ON
Fuel Pump 2 : ON
Engine 1 Main : Flight
Engine 1 N1 : Greater than 50%

My engine 1 start, with the blade spinning. The engine will stay at 105% for 10/15 seconds, then will go back to a solid 76% without me touching anything else. I think this is where our stories differ.

Can you confirm :
1 - The N1 goes down to 0%, or is is just the sound that goes away ?
2 - Blade were spinning during the startup but stopped spinning ?
3 - The rotor brake is not engaged ? (all levers push forward)
4 - You’ve got fuel on board ?

As a reference, here are some photos so you can see what my panel looks like after I started Engine 1. Maybe you can spot a difference.