Yesterday, after using MSFS 2020 for a couple of years, and having closed it just a few minutes earlier, I tried to open the simulator again. I was met with this error:
Fatal error: Please make sure your hardware is supported by this application. Please refer to the ReadMe file. (OneCorePlatformService_Z)"
Since then, I haven’t been able to use the simulator again. I’ve tried every possible solution I could find:
- Updated Windows (I’m currently on Windows 10)
- Updated and reinstalled drivers
- Verified file integrity via the Microsoft Store
- Updated the BIOS
- Restore the system
None of these worked
The only thing that partially worked was reinstalling the simulator (RIP my SSD). That allowed me to play a few times, but this morning the error came back.
Is there anything else I can try?
I’ve searched everywhere and found no real solution.
Sometimes when I launch the sim, the error popup appears, and sometimes it just silently crashes with no message.
Before this, I was also experiencing an issue where, after closing the simulator, the process would remain running in the background (minimized), and I had to manually end it using the Task Manager.
Here are my (probably useless at this point) system specs:
- i5 8500
- GTX 1660 Super
- Asus B360-F
- 16GB RAM
- Windows 10 22H2 (Build 19045.6093)