Yes, I built PC for a number of years and worked in Client Support for a company with 3500 employees, so I get the electronics part. I am not the only one who plunked down $$$ for this keyboard and had it fail, I have read many posts of users experiencing the same thing, either in warranty or out. The MB Caps issue may have woken them up to better CS. But, the fans should not have needed replacement at half of 3 Year period, and the HDD was segate, and never been fan of those. Best luck has been with WD for HDD, and am no expert on SSD/NV types, but Samsung has very good ratings, not sure on CS, as monitor support from them was spotty based on some reviews. Nevertheless, I love their phones, my S10+ is working great, and my old A10 which I gave to BH also is working fine. Thinking about the S23+ but chunk of change for that one.
Yes, regardless of who makes it, PC parts can go bad. But, switches rated at 1 million cycles should not fail after 14 months. As aside, the packing for the KB was excellent, so it was not damaged in shipping.