I have the first ATC menu option bound but it seems like it frequently doesn’t work. Anyone else having issues? I’d guess it’s about 50/50 if it will respond.
I have it bound to a button on my yoke and it seems to work 100%
Bound to both a stick button and the ~ key which is classic FSX mapping, both work.
Are either of you using VR? That might be the issue.
I have a toggle to open the menu and one for the default choice. The menu always opens unless I get the new SU13 menu bug. But this isn’t SU13, I’ve long had a finicky ATC.
I’ll check to make sure I don’t have multiple bindings on that button. That could possibly be it.
Okay, this is interesting. The button I’m using seems to be intercepted as the Escape key, but only while in the settings menu or outside of a flight. It’s not double bound though.
I use a couple of buttons for ATC in VR. One thing I’ve found is that if your mouse pointer is over the dialog window then they don’t take. The workaround is to move the mouse pointer 
That could be it too, lol. But that would yet be another sim UI bug.
I think it was reported in Sim Update 5 a few years back, but here’s a more recent one with some votes on it that’s open:
That’s depressing 
But thanks!
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Better get used to it and don’t wait for a fix. Hopefully they will address it in MSFS2024.
I started using AI co-pilot assistance for ATC and don’t have to worry about mouse cursor anymore.