ATC Menu Doesn’t Function

[SharpeXB]

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ISSUE DESCRIPTION

Description of the issue: The ATC menu does not appear when pressing the / key or assigned button

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? Yes

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)? Every time

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1. Try to use it in Free Flight, the command has no function

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it? No

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use?

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]

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For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

[DementedCorn327]

Do you have the same issue if you follow the OP’s steps to reproduce it?
• no

Provide extra information to complete the original description of the issue:
• which function have you binded ?
use the “Open Communication Panel” and not the “Display ATC” one (that works to open but not to close)
Make sure you don’t have any binding conflict

If relevant, provide additional screenshots/video:
•

[CommonBloom31]

In my case this menu does not disappear. It appears if I press the button assigned, but does not disappear. I use toggle function.

[DementedCorn327]

Have you binded "Open Communication Panel” and not the “Display ATC” one ?

[SharpeXB]

Yes, I’m using this command. It was working fine previously.

[DementedCorn327]

Weird. Did it stop working after a specific update ?. Are you under SU2 Beta or the Live version ? (I am under SU2).
Could you try to bind to another key than " \ " or unbind and bind again ?

[SharpeXB]

It was working perhaps a few weeks ago, I can’t pinpoint an exact time or update when it stopped. I’m not using the Beta. The game recognizes the key and button binding when I search “by input”. So it’s still assigned. I’ll try the unbind and re-bind.

[SharpeXB]

Aha! I had it turned off using the menu bar above. Solved

[MedianShrimp43]

Sorry, how do you mean turned off. Just interested to learn the new mapping structure. How was it off?
Thanks

[DementedCorn327]

If you have Communication disabled as shown in below screenshot, the binding will not pop out the Communication window. You must enable it.

Moved to User Support Hub since a solution has been marked.