ATR 72 terrain mode causes all screens to freeze

Bug Reporting Hub Aircraft & Systems
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1

ISSUE DESCRIPTION

Description of the issue:

When hitting the screen to enable terrain mode on the screen, all switches, functions and other screens freeze.

If applicable, which aircraft is experiencing this issue:
ATR 72

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
Nothing in the community folder

FREQUENCY OF ISSUE

Every time to enable terrain mode on the MFD screesn

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it?

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use?

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]

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Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

2

For me it unfreezes after 3-4 minutes of waiting but the issue is definitely there

3

Freezes for me as well in MSFS 2024 when adjusting terrain mode in map.

4

Same here, first time terrain is switched on all the displays freeze for a minute or two. It’s FS2024 only, in 2020 no freeze. I guess it’s because of streaming. In 2020 all the files including the terrain map are stored locally, in 2024 it’s streamed every time you load the plane after sim restart. In 2020 the terrain file is almost 300 MB (stored in microsoft-aircraft-atr\SimObjects\Airplanes\Microsoft_ATR_Common\data\terrain), I guess it’s the same being streamed in 2024…

5

So pbly no fix - all the ‘benefits’ of streaming getting uncovered!

6

ISSUE DESCRIPTION

Description of the issue:
Selecting ND TERR causes the ATR to freeze. It eventually unfreezes, but it takes an objectionable amount of time (felt like 1-2 minutes)

Did you experience this issue before you joined the Beta?
Unknown, never flew the ATR before

If applicable, which aircraft is experiencing this issue:
ATRs

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
No, not applicable

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
50%

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Load ATR
  2. Navigate ND Overlay options
  3. Choose TERR Overlay as an option

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:
N/A

[PC Only] Are you using Developer Mode or have you made any changes to it?
N/A

[PC Only] What GPU (Graphics Card) do you use?
N/A

[PC Only] What other relevant PC specs can you share?
N/A

MEDIA

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[END OF FIRST USER REPORT]

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

7

+1. Even if you leave TERR mode on during flight, it will sporadically freeze once in a while.

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I’m watching the world go by real slow but can’t do anything about the plane as I’m descending into the terrain.

8

Yes- I found if it let the sim sit for 3-6mins it would unfreeze as well.

1 Like
9

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
• flight is freeze, only can return to main menu

If relevant, provide additional screenshots/video:
•