Black Box BN2T no GI275 ADI/HSI

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ISSUE DESCRIPTION

Description of the issue:

After installing this from the store I do not have gi275 ADI, GI275 HSI

FREQUENCY OF ISSUE

after install in my library

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. install in library

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it?

No

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use?

GTX 4060

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or vi

deo of the issue occurring.

Hi @ILoveTrains3050 ,

Thank you for this report. We’ve moved your topic into the User Support Hub.

The Bug Reporting Hub is for posting suspected or confirmed bugs that other users are able to reproduce without duplicating an existing bug report. Using the template or providing all the relevant information about your bug and sim setup is required in order to provide valuable information, feedback, and replication steps to our test team.

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1 Like

How do I reoprt to the third party, their forum is read-only
regards

Albert

Good question :slight_smile: .
The link to their support site as listed here 3rd Party Support & Bug Reporting does not work.
If you have FB, you can try to send them a message via messenger as they indicated:
https://www.facebook.com/BlackBoxSimulation/about

I’ve tried mail :

Good morning,

I’m trying to fly the BN2T which I bought in the flightsimulator marketplace.
The problem is that store I do not have GI 275 ADI and GI275 HIS as per the picture below .

I hope you can h elp me.

With kin d regards

Albert

Below communication on Flightsimul ator for ums.

I posted this on https://forums.flightsimulator.com/, below th e short version

image

I LoveTrains3050

After installing this from the store I do not have gi2 75 ADI, GI275 HSI

FREQUENCY OF ISSUE

after in stall in my library

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team re produce the same issue:

  1. install in library

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals ar e you using, if relevant:

[PC Only] Are you using Developer Mode or have y ou ma de any changes to it?

No

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GP U (Graphics Card) do you use?

GTX 4060

[PC Only] What other r elevant PC specs can you share?

MEDIA

Please add a screensh ot o r vi

bn2T

bn2T605×340 55.7 KB

deo of the issu e occurring.

This is the reaction I get fro m https://forums.flightsimulator.com/

image

Dement edCorn327 Volunteer Moderator Team
May 5

Good question :slight_smile:.
The link to their support site as listed here 3rd Party Support & Bug Reporting does not work.
If you have FB, you can try to send them a message via messenger as they indicated:
http s://w ww.facebook.com/BlackBoxSimulation/about

image

In the end I consider Microsoft as the seller of the product, i payed microsoft for this product.

I am leaving a comment because it is a plane I like.

I just loaded and flew this aircraft via streaming.

I have not found a phenomenon like yours.

And the email address for the Black Box developer is graham@blackboxsimulation.com

1 Like

I have been posting bugs to the BN2T general thread, the developer, @NightMercury358, does read it and responds actively (although seems more focused on developing new planes than fixing bugs in existing ones).

You can also throw them a direct message through this forum, they are good at responding.

Now that I’ve answered the question you were actually asking I will try answering the question I think you meant to ask :slight_smile:

When I got the plane from msfs Marketplace I also had that issue the first flight or two. It then worked ever since. I can only guess it does not work first time it starts because it is still compiling or include order of some files is wrong or some such other similar thing. I encourage you to have a 30min flight, restart msfs, and then do another 30min flight to see if that fixes it.