The real issue here is not BitDefender or Safe Mode or other Windows issues. The real issue is Just Flight’s authentication system! I am not aware of any other supplier having these issues, only Just Flight.
Not everyone has these problems, but if there are enough people struggling to install these (great) products, we should combine to influence Just Flight to change their authentication methods.
Found the Smart App thing…it was already disabled. I also had uninstalled the previous version…had to use Revo as the Just Flight uninstaller also did not work…so now have nothing. I’ll see what happens next week and if not fixed I’ll ask for a refund due to lack of support. Hope Black Square decides to sell their products somewhere else.
Just in case someone has any ideas about how to resolve…here is the error message I get when either trying to uninstall or install a Just Flight product. I also tried to uninstall a different Just Flight product and got the same error message…so it affects all their products.
That is really bad news Garry. The only other thing I can think of is to ask Just Flight to email directly to you a zipped copy of the INSTALLED product. They know you have paid for it, so you should not have to go through the authentication process. You could then just unzip or copy those “installed” files into your Community folder!
Otherwise we need to be able to contact Black Square directly. I can’t find any web site or contact details for them. Maybe someone else on this forum can help with those details?