ISSUE DESCRIPTION
SU5 on PS5 is broken. The first mission of the heavy cargo plane from Liverpool. Before loading the mission, a memory error keeps popping up. After loading the plane, no systems work. When I jump to taxi, the plane crashes into the ground and crashes. After reloading, there are no textures in the cockpit.
Everytime
Ps5
Media:
This looks like a MScenery plane 
I don’t know. This aircraft is from MSFS. On the ps5 we don’t have 3rd party in the marketplace 
Yeah, I thought there were supposed to be about 20 aircraft for the MP after SU5 downloaded?
Anyway, on PC there are a few less than perfect dev’s that make poor quality aircraft.
A330 is from inibuilds. This update broke my game -.-
The 330 is a joint venture btw MS/Asobo and Inibuilds. They commisioned them to make it for the sim.
Up until last night there were no Airbuses in the sim - they were simply not there. I think it was a rush job to get them in in time. So I am sure there will have to be some fixes for the PS5.
One thing, before flying, did you sign out ot the PS5 after uploading? Always sign back out after uploading anything in this sim and load back in otherwise you can get problems. So try doing that now, clear your cache before loading back in. If that doesn’t work try deleting the sim and re-downloading it into the PS5. But again, clear cache.
I’ll try to do it tomorrow. I lost the will today. From what I see in the Facebook group, I’m not the only one with this problem.
Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.
3 tags are required - add them in the tag section next to the title above:
One for iteration (msfs-2024)
One for platform (playstation)
One for aircraft (A330-300P2F)
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Description of the issue:
In heavy cargo career mode, missions are not playable due to crashes of the A330-300P2F while spawning in at the gate.
This happens in the following sequence:
-Mission is loaded in
-In the screen just before you spawn on the apron in front of the A330-300P2F, a message is displayed “Memory resources are getting low, disabling avionics to grant stability. Some settings may be lost due to this process”
-You spawn in, enter tbe cockpit, and notice that all displays are black and you can’t do anything basically.
-When you look at the landing gear lever, it is visible that it is in the “gear up” position. This is important for the crashing of the airfraft, and then the failure of the mission in my believe.
-After a second or 15 a 20, the aircraft seems to load in. When it loads in, the aircraft loads in with its gear up and slams into the concrete of the apron, resulting in a crash and the failure of the mission. I have tried to avoid this by switching airports and missions, but this problem occurred every time.
-With this problem, the heavy careermode, and logically the oversized careermode, are both not playable unfortunately.
How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
-It occurs every time
Please list clear steps you took in order to help our test team reproduce the same issue:
Start a heavy cargo mission in the A330-300P2F
Enter the aircraft and wait untill it loads in. The aircraft should crash every time by spawning in with the gear retracted, which causes it to smash onto the apron, resulting in a crash.
If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
What peripherals are you using, if relevant:
-None, I am playing the basic game on the PS5.
[PC Only] Are you using Developer Mode or have you made any changes to it?
[PC, MSFS 2020 Only] Are you using DX11 or DX12?
[PC Only] What GPU (Graphics Card) do you use?
[PC Only] What other relevant PC specs can you share?
Please add a screenshot or video of the issue occurring.
I am having the same issue. I get a warning messaged avionics disabled, all screens are black. It then crashes and fails the mission. Unplayable unfortunately.
Hi folks,
Can those of you experiencing this let me know which aircraft in particular you are experiencing this with? Is it just the Airbus A330?
Thanks
Yes, it is the A330-300P2F specifically.
This is the aircraft which the initial mission is done with. However, by miracle during the first mission when the plane crashed, I only got a punishment and the mission did not fail. This resulted in me being able to complete the first mission. To my disappointment this issue showed itself again during every heavy cargo mission with the A330-300P2F (see my description in a previous reply in this blog).
Thanks for your quick reply!
We have created an internal ticket to see if our team already has this logged, and if not they will attempt to reproduce the issue and create a new bug report. This item is now marked as feedback-logged. If there is an existing bug report or one is created, we will move this thread to bug-logged.
Unfortunately the devs also removed the Saab from the heavy cargo line-up of planes. So for people like me on the premium deluxe version on ps5 there is only the A330, which does not work in this mission. Yay!
And without a successful S-rated heavy cargo mission no super-heavy mission unlock!
The issue is even worse: Even when I try to do a airline mission with my beloved boeing 737 max 8 from London Stansted I got the message, that the msfs is running out of memory. When i enter the cockpit all displays are dark and remain in that state. I tried another airport, same result: memory message and dark inoperative screens.
The msfs war freshly booted up. I had the same dark displays also in a Cessna 208B (this one after a some flights, not freshly booted up)
The whole memory system of the msfs 2024 in the ps5 variant is currently completely (!) broken right now. Completely unplayable! Hotfix needed. Take the heavy cargo unlock mission as example… or the 737 max 8… not working at all anymore. I am sure, it is not the plane itself - it is the memory management that is completely broken. Base PS5 (not pro) here.
Edit: The boeing globemaster had the same issue as the 208B and had only working screens with a freshl booted msfs - seems to be on the edge of being too big for the memory and only works if there are not enough memory leaks accumulated already). But as for the 737, she didn’t work at all even with freshly booted msfs…
The issue is tied to this more general issue: PS5: Memory management completely broken after SU5
This topic has now been updated from feedback-logged to bug-logged after successful internal reproductions. Please note that we do not provide estimated timelines for bug fixes to be released.
Thanks for helping us to identify this issue by creating a Bug Report.
ISSUE DESCRIPTION
Description of the issue:
Doing a heavy cargo mission with the Airbus A330-300P2F in career mode sometimes on mission startup the avionics are disabled because of low memory another issue is I am unable to start the aircraft and contact ATC an the final issue is a majority of the time I’ll be sitting at the gate waiting for the memory to come back and the plane will just randomly crash into the ground d
How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
So far all the time besides one time where I was able to do the mission with no trouble
Please list clear steps you took in order to help our test team reproduce the same issue:
Start heavy cargo mission
Wait a few seconds
Airplane crashes into ground
If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
What peripherals are you using, if relevant:
N/A on ps5 not using peripherals No mods or addons either just base game
Please add a screenshot or video of the issue occurring.
