Broken jetways at some airports

Has this been marked as a bug and on the horizon for fixing? In my post I noted that default airports and dev have the exact same broken jetways in the same locations. I also note there is another thread stating it’s LOD related. Should the two threads be combined?

Do you have the same issue if you follow the OP’s steps to reproduce it?

Not at KALB in SU15 v1.37.18.0

Provide extra information to complete the original description of the issue:

The screenshot of Albany (KALB) in my previous post, when I was on SU15 v1.37.12.0, shows broken Jetways. The jetways are now connected - see screenshot, below.

Partial Specs & current settings:
Build: SU15B v1.37.18.0
3rd-Party Addons: None, Community Addons: None
i7-12700K (No overclocking or undervolting), 32 GB 5200 MHz DDR5 CL40, Intel Arc 770 (16GB, v31.0.101.5445).
Graphics Tab: Full Screen 3840 x 2160 TAA, Render resolution - 100, AMD Fidelity - 150, VSync - On, FRL - 33% MRR (120 Hz), HDR10 - On, DX12B, TLOD @ 400, OLD @ 200, Motion Blur - Off, Other settings - all Ultra (Water Waves & Glass Cockpit Refresh Rate @ High).
Data Tab: Data Connection: All six options - On, Data Limit - Off, Bandwidth - Unlimited, Rolling Cache - Off
Developers Tab: Developer Mode - Off
MSFS Version: MS-Store, Standard, plus All World & City Updates.

If relevant, provide additional screenshots/video:

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(post deleted by user)

Interesting, maybe SU15 finally fixed the jetway bug…

https://forums.flightsimulator.com/t/discovery-jetways-seems-to-be-fixed-on-the-current-su15-beta

1 Like

In fact it is not fixed in SU15, I’m in the beta.
The linked post above is wishful thinking

2 Likes

NOT FIXED. SU15 updated, image taken 25/05/2024, EIDW. Just arrived to broken jetways. Default Dublin with GSX.

Do you have the same issue if you follow the OP’s steps to reproduce it?

Cannot repro @AndyXPO EIDW Screenshot. Jetways are OK on my PC.

Provide extra information to complete the original description of the issue:

Partial Specs & current settings:
Build: SU15 (v1.37.18.0)
3rd-Party Addons: None, Community Addons: None
Flight configuration: Multiplayer: All Players. Traffic: Live, Weather: Preset - Clear Skies
i7-12700K (No overclocking or undervolting), 32 GB 5200 MHz DDR5 CL40, Intel Arc 770 (16GB, v31.0.101.5445).
Graphics Tab: Full Screen 3840 x 2160 TAA, Render resolution - 100, AMD Fidelity - 150, VSync - On, FRL - 33% MRR (120 Hz), HDR10 - On, DX12B, TLOD @ 400, OLD @ 200, Motion Blur - Off, Other settings - all Ultra (Water Waves & Glass Cockpit Refresh Rate @ High).
Traffic Tab: Aircraft Traffic Type - Real-Time Online, Slider Settings - All 100%, Generics (AI, MP) - Both Off, Show MP in Vicinity - On, Traffic Variety - Ultra
Data Tab: Data Connection: All six options - On, Data Limit - Off, Bandwidth - Unlimited, Rolling Cache - Off
Developers Tab: Developer Mode - Off
MSFS Version: MS-Store, Standard, plus All World and City Updates (All updated after core 1.37.18 update completed)

If relevant, provide additional screenshots/video:

Did you spawn in at EIDW? The bug only happens at your arrival airport, not your departure airport.

Hi @AndyXPO
Yes, in the above screenshots, I spawned at EIDW. I tested again today, this time spawning at Casement AB (EIME), flying over Dublin Harbor, then overflying the EIDW & landing.

I’m still not seeing disconnected Jetways:

2 Likes

Thanks for the experiment. The only conclusion I can draw from that is that it is something to do with the GSX jetways then but there are probably many other things that could cause it. Fingers crossed for FS2024 for a definite fix I guess.

Hello ! Do you have any news of resolution for this bug, which is quiet ennoying when you are arriving from a long flights, and all appears broken at the arrival airport…

Only happens after a reasonably long flight (3+ hours) in an airliner

I can confirm that and it is not a problem linked with GSX because i don’t have it and I still have the issue

1 Like

Do you have the same issue if you follow the OP’s steps to reproduce it?

Yes

Provide extra information to complete the original description of the issue:

happens at a lot of airports and certainly at YPPH

If relevant, provide additional screenshots/video:

It has absolutely nothing to do with GSX

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:wave: Thank you for using the Bug section, using templates provided will greatly help the team reproducing the issue and ease the process of fixing it.

Are you using Developer Mode or made changes in it?

No

Have you disabled/removed all your mods and addons? If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

Yes

Brief description of the issue:

When I fly into an airport, it seems that 9 times out of 10, the middle section of the jetway connecting the terminal to the rotating part of the jetway is missing. There’s. been other bugs reported but it appears there’s no solutions. This has been out for four years now (so I assume this can’t still be a bug?) and affects almost every single airport I’ve landed at. I’ve written a full list of airports at the bottom. I’ve tried with no adding and have had the same issue happen. So it’s not my community folder.

Anyone have any ideas on how to resolve this?

Provide Screenshot(s)/video(s) of the issue encountered:

ICAO or coordinates (DevMode > Debug > Display position)

UUEE, ULLI, UUDD, KJFK, KBUF, KSAV, ULLI, KMIA, KBOS, KTPA, MMUN, KFLL, KMCO, KSAN, OTHH, OPLA, YMML, YPAD, OIIE, UCFM, VIDP

Detailed steps to reproduce the issue encountered:

Fly to an airport and land at it.

PC specs and/or peripheral set up if relevant:

Intel i7-6700K, RTX 2080 Super, 32GB RAM, Thrustmaster TCA, Saitek Rudder Pedals, Trackir v5,

Build Version # when you first started experiencing this issue:

Current build - issue started since installing MSFS in June 2024


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Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

Of course not - it’s been an issue for three years and there’s still no solution, nor any response from them! I make a post about it this morning, and no reply - instead they merge it into this THREE year old post…

I’d spend all day today sharing my screen, sharing log files, showing the developers everything that they need to help fix this bug, but I can’t even get a response to my bug post. So annoying!

8 Likes

GSX Pro fixes the issue, so it can’t be that complex to troubleshoot what’s going on.

Absolutely hateful bug.

Sadly, GSX Pro did not fix it for me. Even with the custom jetways.

I just flew into VIDP from UUEE and upon landing, I am once again blessed with the broken jetways. I think I’ll start submitting a bug report every single time I run into this, which is every time I fly!