I just wonder about whether users not read the emails … I got allways an email after bug creation which explain all the questions:
Hi Micha…,
Thank you for submitting a bug report. Our team will review the information and try to reproduce the issue thanks to the information you provided.
WARNING - Bug reports are not to report technical or account issues that prevent you from installing, downloading or playing the sim. You will not receive further updates or an answer to this ticket. If you mistakenly opened a bug report instead of a support request, please choose the most appropriate category from the dropdown menu and submit a new request.
Bugs and issues that have been successfully reproduced will be categorized and prioritized—game-breaking bugs will receive the highest priority, while middle-of-the-road and cosmetic bugs are prioritized based on reproduction and the number of times reported.
Be aware that the status of your ticket on Zendesk does not necessarily reflect the status of the bug in-game. For more information, visit Zendesk Bug Reporting FAQ or the Bugs & Issues forum.
How to find out which bugs and issues are already tracked?
Bugs and issues that have been reported via the forums can quickly be sorted out by tags.
Bug Logged = The issue reported by the community is logged as a bug in our database. Note: Once logged, the team will be working on a fix for a future update
Investigating = The team is aware of an issue and currently investigating
Feedback logged = A Community Feedback is logged in our database to verify the bug. Note: If the feedback is verified as a bug, the thread’s tag will be changed to “Bug logged”
Need your help = Unable to reproduce, need further information
Workaround = A workaround is available
Fixed on live = The issue previously reported is now fixed on the current version of the SIM
Best regards,
Microsoft Flight Simulator Support Team
Why its a good idea to have a bug also in forum is, how bugs are priorized. In case other users reported the same issue, the users VOTE on the bug and more votes, means more urgent.