Interestingly I did contact support. They said it was on the computer too (though now I can see it’s not). They said if the files were gone, the only way was to reset the whole thing - logblook and all. I wasn’t going to do that for a bush trip. I tried loading it some while later on a whim and it loaded. No problems since so I don’t understand what it was, but I’m glad it returned to working.
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