Buy and Download on Marketplace

Good afternoon.
I have bought MSFS by Microsoft in the Store (I have no Steam). Now , I want to buy a Scenery on Marketplace. When I click: Buy and Download or Buy. My purchase is failed. I have to buy FlightSim Credits. But I have no idea where. I look into Microsoft Store but there is not a possibility anywhere. My credit card is linked to my Microsoft Account.
What can I do.?

Thank you in advance.

Henk Scheffer

Well, i have the same problem.

Reinhard

https://forums.flightsimulator.com/t/flightsim-credits-what-are-they-and-how-are-they-used/314217/2

I suggest you have a look at this thread to see if anything there offers help:

Other similar threads can be found as a result of this search:

https://forums.flightsimulator.com/search?q=purchase%20fail%20category:200

There is also an official Zendesk article on this issue:

https://flightsimulator.zendesk.com/hc/en-us/articles/360016366680-Error-message-Purchase-failed-