How do I make my call sign lower case? Every time I type it in and click away it will revert back to all the letters being capitalized.
All call signs are in capital letter
Normally after one flight after changing the call sign it gets lowercase. (I.e change the call sign, start a flight, then end the flight and change the call sign) After that it should be fixed.
There is a bug report on this: Callsign, Tail Number, and Flight Number gets capatilized - #2 by Sartanius
Also-when seeking support from the community, make sure to post something in #self-service (Community Support) under the appropriate sub-category 
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Ever taken a good look at the tail of a real airplane, all is in CAPITAL lettering.
Under international agreement it is not just random lettering no it tels you where the country of origin is, like N for USA, C for Canada,G for Great Britain, PH for the Netherlands, D for Germany and VH for Australia.
GA aircraft use it as Callsign as for commercial Airliners use Callsings linked to there Airlines, like British Airways are called “Speedbird” and South African Airways are called “ Springbok”.
Yes-the tail number needs to be capitalized.
But, the callsign isn’t required to be capitalized, that is what the OP is talking about.
You need to open your livery’s aircraft.cfg file, and look for the field called “ATC_Airline=” You can enter that field with any callsign, including lower cases and spaces. So for example, you can set it to
ATC_Airline="New Zealand"
And the ATC will call you as New Zealand, instead of the default EN-EE-DOUBLEYOU-ZEALAND if you enter NEWZEALAND in the default callsign field.
The good thing about setting this up in the Aircraft.cfg is that it will be stored and carried over. Meaning as long as you keep the callsign field empty on the flight customisation menu, the sim will use the one in the aircraft.cfg. So when you switch to another livery for another airline, the sim will automatically switch to their respective callsign so you don’t have to manually change it every time.
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