Callsigns and weight not saving

I’ve experienced my callsign and aircraft weight not saving for about half a year now. I assumed this was a common bug, but another user said they don’t have these issues. Whenever I reload my sim, my callsign box is blank. Whenever I set up my weight profile in the main menu, when I load into the sim the weight settings are gone and I have to set them again.

Has anyone found what causes this issue? My callsign and weight used to save back in 2020