It wasn’t the NZ Update. It’s been occurring to everyone of us at one time or another. Asobo is aware of it and it is on the development roadmap marked as Under Investigation.
Yes, all conversation from ATC stops shortly into the flight and messages from ATC up to that point are sometimes (randomly) clipped by stopping the ATC voice just prior to the end of their message. ATC needs a lot of love in other areas too, but these seem like easy fixes. It has been mentioned that it only occurs when flying between certain places. This might be true. Interestingly, it seems to always occur if you are flying between KROA and KRIC at low level.
Hopefully it’s not one of those “we’ll fix it… eventually”. It’s weird because I’ve spent probably more than a year without one single glaring bug and I was extremely happy with all the improvements done to the sim, I just saw minor annoyances, but now I’m almost constantly getting bugged ATC. I made absolutely no changes to the sim in terms of mods or anything else. It just happened. Well… outside of the latest WU main patch that is.
I was about to reinstall but I see a few replies above from people with fresh installs and this very same bug, so I won’t go through that trouble.
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This bug topic was first started close to two years ago and nothing has been done to fix it.
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This happened two more times today and both times a new Azure voice was heard and then ATC was silent.
I’ve seen this with 100% repeatability during the beta.
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Yep still happening to me…COME ON and FIX this!!! At the least mention something about it so we know it is being worked on or not! If you have not voted on this thread at the top of the page PLEASE VOTE!!!
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Oh dear.
I’ve had my worst ever experience of the problem today. I lost ALL ATC communications.
I’m still getting all the ATC messages appearing in the ATC box, but no actual ATC audio at all is heard.
Before taking off, I noticed that my AI co-pilot hadn’t requested taxiing permission, so went to the ATC window to do it manually and noticed that the ‘Request Taxi’ option was greyed out.
I fiddled around with the menu a bit (clicked on the COM2 tab and back to COM1) and eventually got it working, but while the ATC communication is clearly working, I’ve had no ATC audio at all during the entire flight, not even for AI traffic (though I can still read the ATC communications in the ATC box).
I can’t even be sure if this is strictly the same issue as we’ve been debating here for months on end.
I’ve never experienced a total loss of ATC before.
Boy I hope they can fix this soon…
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I wonder if all of this is having to do with the Microsoft game servers. What you just described is exactly what happened to me today as well. I have noticed if your connection is not totally stable that Azure will crap out, show a message saying the connection was lost and switching to offline mode, then come back on with the generic voice. Maybe if Azure is so dependent on being online and our connection isn’t stable/slow it messes up ATC, without a notification, and causes the issues we are having. I don’t know for sure but it seems to be pointing that way. My biggest issue is that Asobo has not acknowledged this issue except that the “bug” had been logged but not saying anything about it. Just my observations.
And it’s been happening to me as well, not coincidentally for about 2 years! Feels completely random, I always start hearing them fine, then at a random time later, they just stop being heard. My co-pilot responds, and the messages are in the text window if I pull it up, but the ATC is a joke anyway, and has been from the word go.
With MS so into voice recog stuff, and the ability to speak to your computer to make it do things and so forth, I fully expected when I first bought it that out of the box I would be literally talking to ATC, and they would sound like real ATC.
Nope.
I’ve seen rumors that WT has been tasked with fixing it, I hope it’s true because those guys have their ■■■■ together. But, come on, man, basic stuff like vectoring you into an approach when on an IFR flightplan in heavy IMC, and they don’t evey try, or do it badly. Doing it badly would actually be an improvement!
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Same issue happening to me for about two years. I feel like I have posted on many threads about this issue already. Just wanted to vote up this issue here. I remain unrealistically optimistic that someone at MicroAssobosoft can resolve this.
C U in the sky!
For anyone experiencing this still.
There are two things to be aware of, one preventative, and one restorative:
Preventative:
When in busy airspace, be extra patient with ATC - and especially turn off the Copilot radio assist. The goal here is to wait until there is some dead air (which will happen eventually) and then respond. This prevents the initial issue which seems to be tied to a timing issue with Azure voices. Once you are established and heading out of the busy airspace you can turn the copilot back on.
Restorative:
Switch to Com 2 not just in your panel, but also in the ATC window. Click on the Com 2 tab, switch your radios to com 2, tune and continue. Treat this as a partial radio failure. You can only do this once per flight, if Com 2 bugs out also, you are just done at that point. I’ve not had that happen yet, but I also apply the Preventative approach.
I’m hoping (but not too optimistic) that Asobo will be able to figure out this race condition and solve it.
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@lassombra8785 Thanks for the tips. I will definitely try both the Restorative and Preventative steps. Unfortunately for me, ATC isn’t even contacting me when this happens. The loss of ATC usually happens when you’ve got either two pilots trying try to talk at the same time or ATC and a pilot tries to talk at the same time (“blocked”). I can sympathize with Asobo as it’s very hard to get this to recreate unless you are in a really busy airspace during a really busy time.
Your procedure seemed to work well. I lost COM1 about 3/4 of the way through the flight. Switched to COM2 and it went well until short final @KPHX when I lost it, also. Not surprising considering the radio traffic at that time.
Has anyone seen any improvement in AI ATC since SU12? I’ve noticed I can get through a flight without the ATC suddenly disconnecting and leaving me enroute. Your thoughts?
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There was nothing about that in the patch notes
HOWEVER - some things that were in the patch notes that can have an effect on this were the changes to AI aircraft. I think we’re seeing slightly less chaotic airspaces now which can reduce the chances of this happening.
Unfortunately it’s still broken. I worked for me a few times but this bug needs serious attention from the dev team in order to get it to work permanently.
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ATC still broken, voice randomly cuts out. I can only hear pilot/co-pilot. I have to keep the ATC window open to read lost messages with often canceled flight plan. Really inconvenient!!
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Do you have the same issue if you follow the OP’s steps to reproduce it?
Yes
Provide extra information to complete the original description of the issue:
I also had this error several times the days and it showed the following events:
- Repeating several times identical radio messages from ATC to the AI pilots.
- Cut off radio messages to the AI pilots
- Complete silencing of the ATC. I only heard “my” voice or that of my co-pilot
I don’t suspect a bug in Flight Simulator itself here, but in the server configuration or/and connections > to the servers.
Are you using DX11 or DX12?
DX11
Are you using DLSS?
No
Adding another instance where I heard a new ATC Azure voice and then lost all incoming ATC voices.
Again, this has been happening with a 100% failure rate.