Cannot remove pitot covers on Cirrus Vision Jet

[TidiestCello248]

Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.

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• One for iteration (msfs-2020 or msfs-2024)
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• One for aircraft (start typing in your aircraft name in the tag section and pick correct option)

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SIM INFORMATION

This is vital information for our test team, please do not skip it or your issue may not be able to be reproduced or fixed.

• Microsoft Flight Simulator 2020 or 2024:

• Version Build Number (Where do I locate that?):

• Game Platform (Steam, Xbox, MS Store):

ISSUE DESCRIPTION

1. Cannot Remove pitot covers while in walkaround mode

2. Cirrus Vision Jet (Not available on the tags

3.yes - fresh new installation NO ADDONS

FREQUENCY OF ISSUE

Allways

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue.

1. In MSFS2024 load cirrus visionjet and try to remove pitot covers

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

1. What peripherals are you using, if relevant:

2. [PC Only] Are you using Developer Mode or have you made any changes to it?

3. [PC, MSFS 2020 Only] Are you using DX11 or DX12?

4. [PC Only] What GPU (Graphics Card) do you use?

5. [PC Only] What other relevant PC specs can you share?

MEDIA

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[END OF FIRST USER REPORT]

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[SeedyL3205]

Hello @TidiestCello248,

Was there a specific variant/livery of the Vision Jet you were using when you experienced this issue? I just tried this and was able to confirm that removing the pitot cover worked normally for me. See screenshots below:

Thanks,
MSFS Team

[TidiestCello248]

So far it happens in every livery. I tried Apex Corso Red and Arrivee Alpine.
I can remove the engine cover and chocks without problem but 98% of the time I cannot get the pitot cover to be marked in blue so I cant remove.

I have made a number of customizations in the keyboard but I don’t see how this can be an issue.

I have been able to remove the in a couple of rare ocasions. I have tried all imaginable angles and it does not work.

[SeedyL3205]

Hello @TidiestCello248,

Are you playing on PC or Xbox?

Thanks,
MSFS Team

[TidiestCello248]

PC, AMD 7800x3d, Nividia RTX 4900, 64 Gb ram
Also, las year I purchased the vision jet on the Marketplace and I see and entry in MyLibrary for MSFS2020 Vision Jet. Would this be an issue ?

[TidiestCello248]

I found the solution, I need to kneel down very close to the pitot tube to be able to remove it.

[DementedCorn327]

Moved to User Support Hub Aircraft & Systems since a solution has been marked.