Can't purchase from marketplace

User Support Hub Miscellaneous
1

I can’t purchase anything from the marketpalce. When I go to purchase anything it just says pending purchase but the purchase never completes. I am running the steam version. I have been able to purchase before. Any help would be appreciated.

2

I get this a fair bit, i just sign out and sign back in and it should clear the message and let you purchase. No idea why it happens but i have to do this more often than not now when making a purchase. Hope this helps.

3

Hi @eorcman,
Have a look at these articles:
How to get rid of the error messages “Purchase pending” and “Purchase failed” on a Windows 10|11 device – Microsoft Flight Simulator Support (zendesk.com)

If on Steam:
How to get rid of the error messages “Purchase pending” and “Purchase failed” on Steam – Microsoft Flight Simulator Support (zendesk.com)

4

Hi @eorcman ,

Thank you for your post! Your topic has been moved to a sub-category of the User Support Hub

The General Discussion category is meant for discussions that fall outside of our other sub-categories.

If you would like other users to help you with an issue you are experiencing in the sim, consider these User Support Hub categories for your future post:

Aircraft & Systems
ATC, Traffic & NAVAIDs
Crashes (CTDs)
Hardware & Peripherals
Install, Performance & Graphics
Scenery & Airports
User Interface & Activities
Virtual Reality (VR)
Weather & Live Weather
Miscellaneous

5

Thanks that did the trick.

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