Cant purchase in the marketplace

Hello, when I try to make a purchase in the marketplace it asks me to log in into my microsoft account and then it is loading and the login page disappears and I get a notification that my purchase failed. Is there anything I can do?

Here is a link to the Zendesk suggestionswhich is a good place to start.

Could this be related?


ok I see that on my end thank you

Having the same issue must be the outage.


PC or Xbox? If PC, you may have to reinstall purchased addons in the Community Folder. I had Key West add on that needed to be reinstalled and it cleared up the Xbox login ■■■■!

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