Catastrophic Memory Leak during download

DubiousPants54 · February 28, 2023, 7:40pm

I was attempting a total reinstallation of MSFS following a rash of CTDs with error 0xC0000005 when this started happening. I am completely unable to install the simulator now. This is a computer that is normally well behaved.

Are you using Developer Mode or made changes in it?

No

Have you disabled/removed all your mods and addons?

Yes

Brief description of the issue:

During download of content via the content manager at initial start, the program starts eating up memory until all of the system’s resources are completely used up. At that point, either the simulator crashes with event viewer showing code 0x80000003, or the entire computer freezes and becomes unrecoverable.

Provide Screenshot(s)/video(s) of the issue encountered:

Unable due to system-wide freezing

Detailed steps to reproduce the issue encountered:

With a clean install of MSFS, start downloading mandatory content (in my case it is going to the D: HDD drive). Monitor resource use in Windows Task Manager. RAM resources should peg at maximum after a while.

PC specs and/or peripheral set up if relevant:

Detailed System Specs
CPU: AMD Ryzen 7 3700X
RAM: Team Group 16GB-3000
GPU: AMD Radeon RX5700
Drives: C: 256 SSD, D: 1TB HDD
Windows Version: 22H2 (Build 19045.2604)
Page File: Max 20,000MB both drives, Total 40,000MB;

Build Version # when you first started experiencing this issue:

1.30.12.0

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Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

DensestSnail693 · February 28, 2023, 10:27pm

Almost certainly going to be a hardware problem … type memtest in your search bar and run the diagnostic

Beechc23 · February 28, 2023, 10:48pm

Moved to Community Support-Tech Support for community assistance.

The Bug Reporting category is for posting suspected or confirmed bugs that other users are able to reproduce. Using the template is required in order to provide valuable information, feedback, and replication steps to our test team.

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DubiousPants54 · February 28, 2023, 11:49pm

I did memtest on my system. Even set it to do two passes in extended mode. No issues were found in either pass. I also did DISM and SFC to check Windows itself. Both returned no fault found.

DensestSnail693 · March 1, 2023, 5:21am

Oh sorry that didn’t help … my only other suggestion is get a bigger C: drive, 256gb is really pushing it for Windows, MSFS and presumably your page file.

KnightofNi312 · March 1, 2023, 7:25am

You could try running disk defragmenter and disk check to make sure all is well, then do a full reboot and try again.

OTW41 · September 20, 2023, 4:18am

Do you have the same issue if you follow the OP’s steps to reproduce it?

Yes. On attempted installation memory usage creeps up to 99% before either I end the process or it crashes my PC.

Provide extra information to complete the original description of the issue:

CPU: Ryzen 5 3600
GPU: Nvidia 4060TI
RAM: 2x 8GB sticks, 3200 mHz
If relevant, provide additional screenshots/video: