I use to volunteer at a small radio station when I was in high school hoping to someday work in the field. One day I noticed the complaint box and it was full. The station manager noticed me noticing and said to me.
“Dont worry about that that’s just some of our listeners. If you come in one day and that box is empty then its time to worry”
Same goes for this sim. Yes; Complaints can be annoying unfounded even irrelevant but what they represent is people that have not yet given up on the sim so should be handled with kid gloves when ever possible.
If you come to the forum one day and there are far fewer post and no complaints. That’s when its time to worry if this sim has a future.