All AI aircraft contrails are only produced when your user aircraft produces contrails. As soon as you descend below an altitude where your aircraft no longer produces a contrail, all AI aircraft stop producing their contrails.
There are some exceptions to this. If you are using FSLTL AI aircraft, some of the models have a contrail effect added to the model and their contrails can be seen from the ground or when you user aircraft is not producing a contrail.
Realistically, in a standard atmosphere contrails begin to for above about 32,000 ft and this will vary depending on SAT and humidity; however, if you see contrails at 20,000 it’s almost certainly not realistic.
I think this is not the point. He ment, if an aircraft is producing a contrail it can’t be seen from the ground. But it should be visble.
I made the same expirience, just slightly different:
I was flying the TBM and contrails of other planes started popping in only when I myself reached about 10000ft … so below 10000ft no contrails, over 10000ft contrails … this is very wiered indeed.
Not seeing contrails of high flying aircraft is annoying, but the emersion breaking flaw is flying above 32000 ft and when looking down, seeing contrails coming from aircraft that are on short final to an airport.