Conflicting and Inaccurate Flight Hours Related To Passive Income

ISSUE DESCRIPTION

“Passive incomes - Revenues generated by crew” This page appears after a new launch of the SIM/Career Mode following the 00:00 UTC Payout. Two aircraft are displaying “Flight Durations” of 27 minutes each. However, in the “My Companies Account History,” it shows “Total Flight Hours: 1” for both of those instances of passive income in one location, and then a separate instance it states “Total flight hours: 10min.” I am not sure if one of these values is improperly labelled? Perhaps one should say “Lifetime Flight Hours.” The math on the page is also extremely convoluted. A total of 24 Flights, in 10 minutes, but and at the same time, 1 hour each? On the 2 days of passive income in question, I was also actively flying in the Career Mode with 2 Active Crews for approximately 6 hours each day, yet the 2 crews only accumulated at minimum, 10 minutes of flight hours, or at most 1 hour, or it was 27 minutes. These two aircraft earned half as much as a single aircraft did the day prior with the same (yet inaccurate) flight hours?

My Community Folder Is Empty

FREQUENCY OF ISSUE

After only 2 days, but … Every time

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. The math doesn’t add up. I am not sure how to recreate that part.
  2. Flying approx. 6 hours of Company/Career Mode Flights per day for 2 days with 1 and/or 2 aircraft with “Crew Available: On” over a 24 and 48 hour period
  3. No “Skips” are being used when flying either Freelance or Employee

My peripherals are a Thrustmaster T.16000M with Pedals

I am not using Developer Mode, and have made no changes.

My PC specs are:
Windows 11
CPU: 4.4 GHz 16 Core/32Thread Ryzen Threadripper 2950X
GPU: NVIDIA 2080Ti RTX
RAM: 128GB DDR4
V-RAM: 11GB

SCREENSHOTS


[END OF FIRST USER REPORT]


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Do you have the same issue if you follow the OP’s steps to reproduce it?

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If relevant, provide additional screenshots/video:

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
• Logs are broken

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It is not a bug guys. Account history only shows whole hours and no decimal values. Any flight time you are paid for less then one hour counts as one hour in the history screen.

i.e.:
1.25 hours = 2 hours
1.50 hours = 2 hours
2.60 hours = 3 hours

Two aircraft record 27 minutes of flight time each. Less than 1/2 hour. With your own logic, that flight should be counted as 1 hour per aircraft if we are rounding our math, correct? The same calculator, on the same day, says “Total flight hours: 10min.” While conducting “Total Flights; 24 flights.” 24 flights between 3 aircraft each showing “Total flight hours: 1.” That, “should” math to 3 aircraft flying for 3 hours. 10 minutes? How long are these flights? Not a bug? You’re clowning around right?

No its not a bug. The payment screen pays you for actual time flow 27 min per flight. Account history is a database table with no decimal point so it rounds any decimal to a whole number. How hard is that to understand. The third aircraft in the account history screen flew on a different day. The account history screen is a record of all passive income.

Whether it’s a bug or intended design, doing the passive income calculations with no decimal place (for a unit as bit as an entire hour) is a mistake. Why not just calculate based on minutes as the unit of measurement? :man_shrugging:t2:

They do caculate on minutes. Look at the first screenshot…the passive payout “Passive incomes”. It’s caculated there when you are paid each day. The account history is just that, a history record of passive payouts. That table for some reason was designed for whole numbers of hours. So on the account history page any flight time less than one hour gets rounded up to the next whole hour. The account history page has nothing to do with your payment calculation.

Where does “Total flight hours: 10min” find its way into this math?

I am going strictly by the pictures you posted. Sorry, I missed the 10 minutes in the upper right of the account history page. More than likely its a calculation bug. I will look at mine when I get off work and see if its screwed up as well. This is what you get when no QA is performed.

I suggest reading the description of the report thoroughly:

“Passive incomes - Revenues generated by crew” This page appears after a new launch of the SIM/Career Mode following the 00:00 UTC Payout. Two aircraft are displaying “Flight Durations” of 27 minutes each. However, in the “My Companies Account History,” it shows “Total Flight Hours: 1” for both of those instances of passive income in one location, and then a separate instance it states “Total flight hours: 10min.” I am not sure if one of these values is improperly labelled? Perhaps one should say “Lifetime Flight Hours.” The math on the page is also extremely convoluted. A total of 24 Flights, in 10 minutes, but and at the same time, 1 hour each? On the 2 days of passive income in question, I was also actively flying in the Career Mode with 2 Active Crews for approximately 6 hours each day, yet the 2 crews only accumulated at minimum, 10 minutes of flight hours, or at most 1 hour, or it was 27 minutes. These two aircraft earned half as much as a single aircraft did the day prior with the same (yet inaccurate) flight hours?

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. The math doesn’t add up. I am not sure how to recreate that part.
  2. Flying approx. 6 hours of Company/Career Mode Flights per day for 2 days with 1 and/or 2 aircraft with “Crew Available: On” over a 24 and 48 hour period
  3. No “Skips” are being used when flying either Freelance or Employee

How exactly were you flying in career mode? As a freelancer or an employee? or both? Also when you say no skips were you using simrate?

Within both “Freelancer” and “Employee” modes of operation. SIM Rate was not used.

Ok there is part of the problem. At present your passive income is only generated off of the hours you fly as freelancer. Flying as employee at this time generates no passive income.

Not sure if its a bug or as intended. However, the MSFS help desk seems to state you should be paid either way.

With that information, I would gather that at present, there is more than one bug in this system within the Career Mode/Passive Income. Since the help desk seems to have stated we should be earning passive as both freelancer and employee. You are clowning around if you say “Not sure if its a bug or as intended,” when you follow that up with, “However, the MSFS help desk seems to state you should be paid either way.”

The helpdesk says the intention is to earn passive as an employee or freelancer.

If the help desk says both earn passive, and we’re not … bug.
If the SIM isn’t tracking flight time accurately … bug
If the math doesn’t add up … bug.

Well, at present. I do not believe the developers actually know how its supposed to work. The community has had to figure all this ■■■■ out on their own. Hence, why I phrased it the way I did.

I will still check that number in the upper right of account history. When I get home.

So reading carefully below, it should pay passive income in employee mode if you only own one freelance aircraft (which never worked). If you own more than one, you must fly freelance. Not sure I understand the thought process. Should be paid either way. Also the statement below is wrong…its been found best to have all planes set to “crew on” so you can just grab whatever you want when flying in freelance.

Yes the career mode in general is bugged beyond belief.

Q: How does the Passive Income Mode work so I can earn more income?

A: When “Crew” trigger is set to ON, you need to launch missions with other airplanes or in Employee mode if you only have one freelance aircraft to trigger “passive income.”

Passive income calculation is based on how much time you spent in one or more career missions without using aircraft with “Crew On.”

NOTE: This will not work if you are on the menus, free-flying, doing world photographer, or with the game turned off

Well I am going to agree with you 100% @SarHeli241 and admit I was wrong. The Passive incomes page is displaying correct information and calculations. After comparing the passive incomes page to the account history page now that I have a few more aircraft. I have no idea in hell what they are trying to accomplish on the account history page, it is literally just a jumbled mess of garbage that you cannot make any sense of (especially when you have more aircraft).The total flight hours of 10min in the upper right? You are not alone mine is 10min just the same as everyone else.





So the only thing I can make sense of between the passive incomes screen and the account history screen is that if I take the amount of credits on three passive incomes recap entries for 12/30 they total the amount passive income I made on 12/29 (which is confusing in itself because I actually flew on 12/29 but was paid on 12/30). What the rest of the jibberish is on that page especially when sub entries are taken into account? WHO THE HELL KNOWS! One entry says total flight hours 3, one entry says total flight hours 4, and one entry says total flight hours 6. Those hours absolutely make no sense. Looking at the sub entries and credits and it makes even further less sense. Also take note that none of the filters work and there is no data populated that correlate to the filters.

What does make sense is that this is a SCREWED UP MESS!

I honestly believe it is nothing more than a work in progress.

EDIT: Ok I did make one correlation of the 3, 4 and 6 flight hours.

Three entries at 00:00 each rounded to next whole number added together = 3

Four entries at 00:00 each rounded to next whole number added together = 4

Six entries at 00:00 each rounded to next whole number added together = 6