Crashes in the loading screen of any option

Good afternoon, once the application is installed, when I select any flight option, at the end of the load there is an unexpected exit from the application.
I have disabled the antivirus, I have reinstalled several times the application, I have updated Microsoft Visual C++ Runtime
I really don’t know what to do.

Thank you

Intel Core I5-9400F 6 Cores 2.90 Mhz
Radeon RX 590 8 Mb VRAM CDDR5 2000Mhz
16GB RAM