Crashes Since Last Patch - Sim Unplayable

[StablestHades16]

Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.

2 tags are required - add them in the tag section next to the title above:

• One for iteration (msfs-2020 or msfs-2024)
• One for platform (ms-store, steam, xbox, or xcloud)

Feel free to delete this quote section after adding your appropriate tags.

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ISSUE DESCRIPTION

Description of the issue:
Game is crashing on aircraft selection in free flight, my library, or attempting to select career, challenge or activity. Sim completely unplayable.
It’s not crash to desktop… but complete freeze/crash on screen. The only way to exit is via ‘End Task’ in ‘Task Manager’.

This is on a new clean reinstall, empty streamed packages, empty community folder.

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?

Yes

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

Every Time

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1. Load Sim
2. Select Anything from Main Menu

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it?

No

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

DX12

[PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version:

RT4090 566.36

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]

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For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
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[Deanscoh]

Do you have the same issue if you follow the OP’s steps to reproduce it?
• not 100% out of the time however screen lock ups every day leading to multiple reboots of game

Provide extra information to complete the original description of the issue: as op stated game locks up completely leading to a reboot of the game happening in menus, career mid flight, career menu and free flight
•

If relevant, provide additional screenshots/video:
• n/a

[Claude1716]

Idem for me since the new update, I don’t know if it’s a cause, but everyday i have CTD these often occur when I launch a free flight after having already done another flight.

sometimes I have to kill the FS2024 process directly from the task manager because MSFS2024 no longer responds and freezes.
These are problems that are now his daily life since this new update

[Beechc23]

Do you have the same issue if you follow the OP’s steps to reproduce it?
• No

Provide extra information to complete the original description of the issue:
• Have not experienced this. Sim loads properly on my system.

If relevant, provide additional screenshots/video:
•

[Vigorizante]

Do you have the same issue if you follow the OP’s steps to reproduce it?
• No

Provide extra information to complete the original description of the issue:
• Sim loads fine for me, no crashes since removing ASUS Armoury Crate

If relevant, provide additional screenshots/video:
•

[Naomi9093b]

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
• Crashes every time.

[A2Rayonbcn89]

Do you have the same issue if you follow the OP’s steps to reproduce it?
• NO

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
• Crash in VR no more than 30 min to flight

[Naomi9093b]

Hello, I was have a lot of trouble with constant crashing to desktop. After searching and searching, if found that my processor, Intel i9 13th gen 13900k, had issues that could be affecting the game. Then I found out my BIOS had not been updated from like, 2023. I have updated my BIOS to the latest update, and so far, the sim seems much more stable. My new issue is the Cessna CJ4 jet does not respond to the throttle at all. Any ideas on what’s going on there?