Crashing at the start up just after it asks me to choose between safe and normal modes

User Support Hub Crashes (CTDs)
,
1

Are you using Developer Mode or made changes in it?

I don’t use developer mode

Have you disabled/removed all your mods and addons?

No

Brief description of the issue:

The simulator crashes at the start up without any error message, it just shuts down.

Provide Screenshot(s)/video(s) of the issue encountered:

Fault bucket 1616234286692192645, type 5
Event Name: MoAppCrash
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.FlightSimulator_1.30.12.0_x64__8wekyb3d8bbwe
P2: praid:App
P3: 1.30.12.0
P4: 63c56d8f
P5: FlightSimulator.exe
P6: 1.30.12.0
P7: 63c56d8f
P8: 80000003
P9: 0000000001da7645
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.1c52cfa4-1de8-40af-b7e6-c47c5676b0cd.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.c0e99ff4-7e53-4f4f-a335-ea5fae1fc7d5.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.6a38e8c4-cd4d-4245-952d-2f48714527ba.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.621aeb9a-5388-4e44-9549-ed54a8efd864.tmp.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.a6961fc8-68cd-4eff-af8d-1b166826b4ab.tmp.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Flight_828191269da5a37b86f7d949dd5dc7d8635ce9_dfbb9e5f_0858510f-10b7-4c6e-ac41-19e958ee8f95

Analysis symbol: 
Rechecking for solution: 0
Report Id: 77c72fed-5c30-424b-86bb-ab24739bdd12
Report Status: 268435456
Hashed bucket: 1ad8d494a20a2338966e048544185185
Cab Guid: 0

Detailed steps to reproduce the issue encountered:

I just run the simulator normally from the desktop icone or from xbox app.

PC specs and/or peripheral set up if relevant:

i7-13700KF + 64.0 GB RAM + RTX 3060 12Go
Running on windows 11 up to date.
Flight simulator version: 1.30.12.0
Nvidia latest version: 531.18

Build Version # when you first started experiencing this issue:

The first time I use it

2

Does it crash if you select Safe Mode?

3

hmmm… I remember existing topic related to that in last days, bit more as usually.

https://forums.flightsimulator.com/search?q=0x80000003%20order%3Alatest
https://forums.flightsimulator.com/search?q=80000003%20order%3Alatest

E.g. SledDriver fight a while with the problem, but come in meanwhile to different ones.

But there are other reports as other reasons, e.g. invalid rolling.cache files if msfs was already installed.

Does that mean, it is your first installation of MSFS on that PC ? There was never MSFS somewhere else installed ?

4

Yes it does crash on safe and normal modes :confused:

5

Thank you, I’ll check those links. It takes time, too much information and conversations to read!!

Yes it is my first time installing FS 2020 on this 2 months old desktop PC.

6

I’m having the exact thing happening. It started yesterday morning 3/12/23 around 8:30 am. Everything was fine 1 minute, not so much the next…

1 Like
7

I solved the issue by downgrading to windows 10, so far so go. I’ll give it more test this week and if there is any issue I’ll be back here.
For your information, windows 10 was one of the requirements. I think you already know that.

1 Like
8

I can’t downgrade to 10 I’m already there. I think my days MSFS are coming to an end.

9

thanks… intresseting info… it mean its was a system issue ( update, whats ever ) or , if we assume you cleaned the pc completely ( all appdata folders are gone in that way ), an invalid file in appdata ( of course only for uses which had MSFS former installed on the pc, not a new install like in your case ).

Windows problems can be found with e.g. scans like sfc /scannow and the dism command.
How the cleanup appdata folder is mentioned in some topics and FAQ.

MSFS run in generally also fine with windows 11.

10

I hope you’ll find a solution and I hope it doesn’t break on me :confused:

11

For your information I’m now running windows 10 up to date. Flight simulator version: 1.30.12.0
and Nvidia version: 516.49.
Yes I cleaned everything and started on a fresh disk, then I updated my windows, and right after that and before even installing anything I installed FS and it works right away.

Based on the number of reported CTDs, it seems likely that the issue is related to the system but for those already using windows 10, the only solution I can suggest is to find what is wrong with their system, and If possible, starting with a fresh installation of windows may be helpful in resolving the issue.

1 Like