Do you have the same issue if you follow the OP’s steps to reproduce it?
Yes
Provide extra information to complete the original description of the issue:
Same situation as already described on three flights now, exactly like in the video shown above. The bandwidth warning pops up, switch to offline mode occurs and the sim crashes even without actions taken on the dialogues.
The issue was encountered with multiplayer and traffic switched to off, Bing data and live weather was on.
If relevant, provide additional screenshots/video:
If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons:
A Fault Bucket ID is not provided on the first information after the CTD happened, however one is provided on the second information. The full details are provided as following:
I get these bandwidth warnings all the time despite having a solid 300 Mbps internet connection. They always say ‘reconnected’ within 5 seconds.
I just really, really wish they’d make these pop ups less intrusive. It shouldn’t be locking flight controls requiring you to click a button or disabling online scenery like this; it’s so frustrating, especially if it happens on final and you end up crashing. Just make it a little notification with no interaction.
I had the same issue. I removed the ROLLINGCACHE.CCC file in my main MSFS directory (my directory cache) and created it again from scratch in the Rolling Cache Settings menu in the sim. Then I renamed the ROLLINGCACHE.CCC file to MANUALCACHE.CCC, and then created the ROLLINGCACHE.CCC file in the Sim again.
Now, I have two files MANUALCACHE.CCC and ROLLINGCACHE.CCC. It helped me get rid of CTD.
you tell the sim that the former RCache file is now the Manuall.Cache file ? I assume that Manual…ccc will be ignored, at least we not know whether both have same file-format.
In each case, dont set the size of RC to a useless high value. If you assume issues, disable RCache or set a low size, e.g. 2gig. There are topics about problems in special where users set the RCache file size to extrem values, which nobody need.
I’ve had this CTD twice now, I get a low bandwidth warning (despite having a solid and secure internet connection) and bing maps disables itself. Both times when I’ve turned it back on it’s caused a CTD. I was flying PER-LHR and was 30 minutes out as well from the 17 hour flight. What a kick in the teeth!
I had this once several hours ago and I’m pretty certain it was a genuine server error as opposed to an internet drop out, a rare occurence for me but it can happen. Restarting MSFS and toggling online services brought things back to life after a few seconds delay.
But, if you flew several hours … and getting “offline scenery”, means that the world just looks blurry, i want to switch world data back on … or msfs should stop turning it off by itself. what should never happen is that just turning it back on that msfs CTD… They should fix the reason for the red “offline warning” and not make the warning gone auto switch data offline … thats weired… they should disable this red warning message without switching something offline and make the ctd when i want to switch it on.
I’ve no idea but if you are in the beta as I am they may well be trying different possible fixes for assorted problems not all of which may work as intended, just one of the risks you sign up for by joining the insider hub … If that’s not the case you can still be sure they are still working behind the scenes on fixes for common problems.
Then assuming your internet connection is all well and good sending a detailed bug report is all you can really do. MS/Asobo do prioritise, acting on both telemetry and the information we give them.
Last time i contacted them by zendesk i just got a “ms like “try sfc /scannow” answer… the dump files were not needed^^”
What makes me mad about this bug is just the “persistance of the red box” they introduced with SU11 (the pseudo offline messages were there since day 1)… and after the community complained about the “red box” they “pseudo-fixed” it by disabling online data… they should fix the causes for the red box rather than the symptons (the online services)… its a insidious maneuver turn the online data off for “let the red box magically disapear” and let crash MSFS if the users turns online services back on… thats the point
Zendesk aren’t doing the fixes though and standard replies are par for the course almost everywhere, I certainly don’t like them either however MSFS has so many users it would be impossible for them to act on individual complaints. But they do see the numbers and the crashcodes and for common problems they are as good if not better than any dump file could be (although for obscure or trivial complaints things will be different. I hasten to say it but reckon many of these would stem from the user anyway). Unfortunately people are not very reliable when it comes to testing as instructed and even less so when it comes to conveying results so there should be tools to do this but with a moving target like MSFS it would likely need a whole new bespoke program like no other app, safe mode is about all we can expect. Of course MS have all the tools they need in house but we mortals will never get to use them … which IMO is probably just as well or no doubt we’d all have no hair left.
And again your f****** warning … disabled online services … try to enable it… ctd
Name der fehlerhaften Anwendung: FlightSimulator.exe, Version: 1.30.12.0, Zeitstempel: 0x63c56d8f
Name des fehlerhaften Moduls: ntdll.dll, Version: 10.0.22621.885, Zeitstempel: 0xe3dee9a7
Ausnahmecode: 0xc0000374
Fehleroffset: 0x000000000010c249
ID des fehlerhaften Prozesses: 0x0x3974
Startzeit der fehlerhaften Anwendung: 0x0x1D952C93C69B38A
Fehlerbucket 1927164177951927597, Typ 5
Ereignisname: MoAppCrash
Antwort: Nicht verfügbar
CAB-Datei-ID: 0
And, same procedure as multiple times a day … red warning box, msfs turns online bing data off, i have to turn it back on to get fly flight finished (but it doesnt work either) and CTD … so much crash dumps now i need more hdd space … it sucks most
EDIT: If was thinking about it… the warning and that msfs sets itself offline happend while running msfs for couple of hours… it happend always on the 3rd, or 4th leg… today it was on the 3rd Leg, so after 3 flights and a msfs running time around 4 hours…
Name der fehlerhaften Anwendung: FlightSimulator.exe, Version: 1.30.12.0, Zeitstempel: 0x63c56d8f
Name des fehlerhaften Moduls: FlightSimulator.exe, Version: 1.30.12.0, Zeitstempel: 0x63c56d8f
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00000000027c8466
ID des fehlerhaften Prozesses: 0x0x1AA4
Startzeit der fehlerhaften Anwendung: 0x0x1D9532EE0C01F19
Pfad der fehlerhaften Anwendung: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.30.12.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Pfad des fehlerhaften Moduls: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.30.12.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Berichtskennung: 241d0b46-c34a-4f8e-ac00-198259036e64
Vollständiger Name des fehlerhaften Pakets: Microsoft.FlightSimulator_1.30.12.0_x64__8wekyb3d8bbwe
Anwendungs-ID, die relativ zum fehlerhaften Paket ist: App
Fehlerbucket 2285944949597019760, Typ 5
Ereignisname: MoAppCrash
Antwort: Nicht verfügbar
CAB-Datei-ID: 0