CTD during launch since upgrade 1.18.15.0

Bug Reporting Hub Crashes (CTDs)
,
1

Do you have any add-ons in your Community folder? If yes, please remove and retest before posting.
NO
Are you using Developer Mode or made changes in it?
NO
Brief description of the issue:
Back from vacation, installing new version 1.18.15.0 and now MSFS is crashing during launch process (around 50% of the process)
Provide Screenshot(s)/video(s) of the issue encountered:

Detail steps to reproduce the issue encountered:
I tried different test : disable Nvidia card, disconnect from network.
PC specs for those who want to assist (if not entered in your profile)
LAPTOP : AMD Ryzen 7 4800H
2 graphic cards : NVIDIA GEFORCE GTX 1660 Ti and AMD Radeon Graphics
32 G/B memory
Build Version # when you first started experiencing this issue:
1.18.5.0
Are you on the Steam or Microsoft Store version?
Microsoft Store Version
Did you submit this to Zendesk? If so, what is your ticket #?
NO

2

Anything in the event log ?

3

This is what I have on the event log (sorry, it’s in French) :
Nom de l’application défaillante FlightSimulator.exe, version : 0.0.0.0, horodatage : 0x00000000
Nom du module défaillant : FlightSimulator.exe, version : 0.0.0.0, horodatage : 0x00000000
Code d’exception : 0xc00000fd
Décalage d’erreur : 0x000000000277c248
ID du processus défaillant : 0x1b50
Heure de début de l’application défaillante : 0x01d797fa56a1f916
Chemin d’accès de l’application défaillante : C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.18.15.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Chemin d’accès du module défaillant: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.18.15.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
ID de rapport : 28577801-422a-4966-909e-a34ed5d5c98c
Nom complet du package défaillant : Microsoft.FlightSimulator_1.18.15.0_x64__8wekyb3d8bbwe
ID de l’application relative au package défaillant : App

4

It’s another stack overflow exception, which tells us nothing :frowning:

Presume you have tried all the usual things - removing all USB devices except the mouse and keyboard, cleared the community folder and so on.

Do that first.

5

If you tried that and it didn’t work download the Process Monitor from Microsoft, Process Monitor - Windows Sysinternals | Microsoft Docs unzip it and run procmon , then run it until it crashes, then save the file. It basically gives a running commentary on what the program is doing. I’m hoping this will give sufficient information to maybe figure out the problem.

Note: this is highly experimental, but should be harmless, and I have tried it on my own working installation and it didn’t seem to cause any problems.

6

Thanks Paul. I am doing a new installation now to see if any changes. I’ll keep you informed about the status.

7

After new installation, it is working properly :slight_smile: Thanks

8

I have the exact same error message after a few days of downloading the mandatory update. In my area the bandwidth is very limited. Is there any way I can reinstall without having to re-download 100GB or so (because that will probably take more time than when the next update becomes available and the whole circus starts all over again) ? I already tried repair, removed all content from the community folder etc.

9

I reinstalled everything and now everything works again. However I had another (unrelated) issue which I fixed by running sfc /scannow so it is possible that this could have fixed the issue in MSFS too.