CTD - Game not playable

Just downloaded the game. I have msfs2020 which has worked fine on the PC I am running msfs2024 on. I have experienced CTD when clicking on career. Loaded game again - it crashed again post selecting a home airport. Tried again it crashed again. Loaded game for fifth time set up a free flight in C172 from Southend to London city airport. It crashed in between selecting fly now and getting to point where ac could be flown.

Help or how can I get a refund from PC Store - I think I will stick with 2020.

Processor 11th Gen Intel(R) Core™ i9-11900K @ 3.50GHz
Video Card NVIDIA GeForce RTX 3080
Operating System Windows 11
RAM 32 GB

Hi @LateBongo105617 and welcome back !,

Thank you for this report. We’ve moved your topic into the User Support Hub.

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Hi - I’m still getting the error every time I try and do anything beyond starting:

Faulting application name: FlightSimulator2024.exe, version: 1.1.10.0, time stamp: 0x00000000
Faulting module name: FlightSimulator2024.exe, version: 1.1.10.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000bfbd00
Faulting process id: 0x0x778
Faulting application start time: 0x0x1DB475FDA97E831
Faulting application path: C:\Program Files\WindowsApps\Microsoft.Limitless_1.1.10.0_x64__8wekyb3d8bbwe\FlightSimulator2024.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.Limitless_1.1.10.0_x64__8wekyb3d8bbwe\FlightSimulator2024.exe
Report Id: 73313bef-2e08-4ee2-bdc2-e92649ae121c
Faulting package full name: Microsoft.Limitless_1.1.10.0_x64__8wekyb3d8bbwe

Other people have complained of a similar fault on other forums eg:

MSFS2024 crashing permanently - Microsoft Flight Simulator (2020/2024) - The AVSIM Community

Downloaded the latest release. Sadly still CTD just after entering main menu screens after load.