Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.
3 tags are required - add them in the tag section next to the title above:
-
One for platform (ms-store, steam, xbox, playstation, or xcloud)
-
One for aircraft if related (start typing in your aircraft name in the tag section and pick correct option)
Feel free to delete this quote section after adding your appropriate tags.
ISSUE DESCRIPTION
Description of the issue: CTD/Sim freeze during selection of arrival then approach in the ARR MENU of the CJ4 FMS if a fix of the STAR is already in the flight plan.
FREQUENCY OF ISSUE
How often does this occur for you (Example: Just once, every time on sim load, intermittently)? Every time and reproducible anytime a fix from the STAR is already in the active flight plan when an ARRIVAL and APPROACH are selected. This was also reproducible by another Discord user.
REPRODUCTION STEPS
Please list clear steps you took in order to help our test team reproduce the same issue:
-
Enter flight plan route and include the transition fix for a STAR (i.e. load KLAS as the destination, and enter TYEGR as the final fix in the flight plan).
-
Select an ARRIVAL containing the aforementioned fix in the flight plan (i.e. select CHOWW4 via TYEGR as the ARRIVAL).
-
Select any APPROACH. [The sim crashes immediately.]
[PC ONLY] FAULT BUCKET ID
If you experienced a crash on PC, sharing your Fault Bucket ID would be extremely helpful. You can learn how to find that ID here: How to find your Fault Bucket ID after a crash [PC]
YOUR SETTINGS
If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
What peripherals are you using, if relevant:
[PC Only] Are you using Developer Mode or have you made any changes to it? No
[PC, MSFS 2020 Only] Are you using DX11 or DX12? N/A
[PC Only] What GPU (Graphics Card) do you use? RTX 5070
[PC Only] What other relevant PC specs can you share? N/A
MEDIA
Please add a screenshot or video of the issue occurring.