Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.
3 tags are required - add them in the tag section next to the title above:
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One for platform (ms-store, steam, xbox, playstation, or xcloud)
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One for aircraft if related (start typing in your aircraft name in the tag section and pick correct option)
Feel free to delete this quote section after adding your appropriate tags.
ISSUE DESCRIPTION
Description of the issue: CTDs due to memory access violation on long hauls(6 hrs +)
- Faulting module: either MSFS2024.exe or kernalbase.dll
- (From MSI afterburner data)
VRAM use: 10GB out of 16GB
RAM use: 20GB out of 64GB
CPU/GPU temps: 50 - 55C
FPS: locked at 60(using 2x Frame Gen)
FREQUENCY OF ISSUE
How often does this occur for you (Example: Just once, every time on sim load, intermittently)? Every long haul
REPRODUCTION STEPS
Please list clear steps you took in order to help our test team reproduce the same issue:
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Long flights over 6 hrs or more, when switching to external view, changing the view, disconnecting autopilot, or out of a sudden during approach
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Doesn’t matter what addon(s) is/are used
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TLOD: 150, OLOD: 125, Render resolution: 4K, Anti Aliasing: TAA, FrameGen: On
Rolling cache: On(regardless of size), Terrain Pre-caching: Medium/High/Ultra, Texture Resolution: High -
GSX, FSLTL traffic: Off
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NVIDIA app: Installed/Uninstalled doesn’t matter
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ReBAR: Enabled/Disabled doesn’t matter
[PC ONLY] FAULT BUCKET ID
If you experienced a crash on PC, sharing your Fault Bucket ID would be extremely helpful. You can learn how to find that ID here: How to find your Fault Bucket ID after a crash [PC]
b63fe3e1b3aee588325a497980437e22 (1322450226778439202)
YOUR SETTINGS
If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
What peripherals are you using, if relevant:
[PC Only] Are you using Developer Mode or have you made any changes to it? No
[PC, MSFS 2020 Only] Are you using DX11 or DX12?
[PC Only] What GPU (Graphics Card) do you use? RTX 4070 Ti Super
[PC Only] What other relevant PC specs can you share?
CPU: Ryzen 7 7700x
RAM: G Skill Trident Z5 neo RGB 64GB 6000MT/s CL30
MoBo: MSI B650 Gaming plus wifi
MEDIA
Please add a screenshot or video of the issue occurring.