ISSUE DESCRIPTION
Description of the issue:
On Approach into Florence, LIRQ Rwy 05 MSFS 2024 CTD… happens everytime i use the last transmitted data
| Latitude | Longitude | Pitch_Angle | Bank_Angle | Heading | Altitude | Speed_Ground |
|---|---|---|---|---|---|---|
| 43.7605496 | 11.1287255 | -1.7 | 0.19 | 46.8 | 1479.06 | 140.7 |
[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
yes
FREQUENCY OF ISSUE
How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
Everytime
REPRODUCTION STEPS
Please list clear steps you took in order to help our test team reproduce the same issue:
- Setup a flight
- Transport to the given location
- 1 Sec later CTD
YOUR SETTINGS
If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
What peripherals are you using, if relevant:
[PC Only] Are you using Developer Mode or have you made any changes to it?
no
[PC, MSFS 2020 Only] Are you using DX11 or DX12?
[PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version:
CPU: 5800X3D | Mainboard: Asus TUF Gaming X570-Plus (WiFi) | RAM: 2x32GB DDR4-3600 Corsair Vengeance LPX CMK64GX4M2D3600C18 | GPU: INNO3D RTX 4090 iChill BLACK
[PC Only] What other relevant PC specs can you share?
Monitor Samsung G70B 3048x2160 @ 120hz | BenQ 240P 2560x1440 @ 60hz
VRR On
Nvidia CP
G-Sync: On Window+Fullscreen
Vsync: Adaptive
rBAR: On
Low Latency: Ultra
Performance Mode: Maximum
Cache: Unlimited
Nvidia Inspector
DLSS Override; On
Used Preset: Latest
DLFG Override: On
Used Preset: Latest
MEDIA
Please add a screenshot or video of the issue occurring.
DumpFile Dbg
************* Preparing the environment for Debugger Extensions Gallery repositories **************
ExtensionRepository : Implicit
UseExperimentalFeatureForNugetShare : false
AllowNugetExeUpdate : false
NonInteractiveNuget : true
AllowNugetMSCredentialProviderInstall : false
AllowParallelInitializationOfLocalRepositories : true
EnableRedirectToChakraJsProvider : false
-- Configuring repositories
----> Repository : LocalInstalled, Enabled: true
----> Repository : UserExtensions, Enabled: true
>>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds
************* Waiting for Debugger Extensions Gallery to Initialize **************
>>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.015 seconds
----> Repository : UserExtensions, Enabled: true, Packages count: 0
----> Repository : LocalInstalled, Enabled: true, Packages count: 44
Microsoft (R) Windows Debugger Version 10.0.27829.1001 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [F:\MyDumps\FlightSimulator2024.exe.20620.dmp]
User Mini Dump File with Full Memory: Only application data is available
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Version 22631 MP (16 procs) Free x64
Product: WinNt, suite: SingleUserTS
Edition build lab: 22621.1.amd64fre.ni_release.220506-1250
Debug session time: Thu May 8 21:57:21.000 2025 (UTC + 2:00)
System Uptime: 0 days 9:31:43.236
Process Uptime: 0 days 0:02:44.000
................................................................
................................................................
................................................................
................................................................
....................
Loading unloaded module list
...........................
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr
(508c.8408): Unknown exception - code c0000374 (first/second chance not available)
+------------------------------------------------------------------------+
| This target supports Hardware-enforced Stack Protection. A HW based |
| "Shadow Stack" may be available to assist in debugging and analysis. |
| See aka.ms/userhsp for more info. |
| |
| dps @ssp |
| |
+------------------------------------------------------------------------+
For analysis of this file, run !analyze -v
ntdll!NtWaitForMultipleObjects+0x14:
00007ff9`a1490f34 c3 ret
0:000> !analyze -v
................................................................
................................................................
................................................................
................................................................
....................
Loading unloaded module list
...........................
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************
*** WARNING: Unable to verify checksum for SimConnect_internal.dll
*** WARNING: Unable to verify checksum for FlightSimulator2024.exe
*** WARNING: Check Image - Checksum mismatch - Dump: 0x225935, File: 0x22539f - C:\ProgramData\Dbg\sym\ntdll.dll\82BFA2B9217000\ntdll.dll
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 0
Key : Analysis.Elapsed.mSec
Value: 646
Key : Analysis.IO.Other.Mb
Value: 0
Key : Analysis.IO.Read.Mb
Value: 1
Key : Analysis.IO.Write.Mb
Value: 0
Key : Analysis.Init.CPU.mSec
Value: 15
Key : Analysis.Init.Elapsed.mSec
Value: 3804
Key : Analysis.Memory.CommitPeak.Mb
Value: 281
Key : Analysis.Version.DbgEng
Value: 10.0.27829.1001
Key : Analysis.Version.Description
Value: 10.2503.24.01 amd64fre
Key : Analysis.Version.Ext
Value: 1.2503.24.1
Key : Failure.Bucket
Value: HEAP_CORRUPTION_ACTIONABLE_BlockNotBusy_DOUBLE_FREE_c0000374_ntdll.dll!RtlpFreeHeapInternal
Key : Failure.Exception.Code
Value: 0xc0000374
Key : Failure.Exception.IP.Address
Value: 0x7ff9a14fcbb9
Key : Failure.Exception.IP.Module
Value: ntdll
Key : Failure.Exception.IP.Offset
Value: 0x10cbb9
Key : Failure.Hash
Value: {f9e860eb-b03f-7415-804c-7e671e26c730}
Key : Failure.ProblemClass.Primary
Value: HEAP_CORRUPTION
Key : Timeline.OS.Boot.DeltaSec
Value: 34303
Key : Timeline.Process.Start.DeltaSec
Value: 164
Key : WER.OS.Branch
Value: ni_release
Key : WER.OS.Version
Value: 10.0.22621.1
Key : WER.Process.Version
Value: 1.4.18.0
FILE_IN_CAB: FlightSimulator2024.exe.20620.dmp
NTGLOBALFLAG: 0
APPLICATION_VERIFIER_FLAGS: 0
CONTEXT: (.ecxr)
rax=0000000000000000 rbx=00000000c0000374 rcx=000000877b1eed20
rdx=0000000000000004 rsi=0000000000000001 rdi=00007ff9a15738b0
rip=00007ff9a14fcbb9 rsp=000000877b1ef350 rbp=000001b0c8487140
r8=0000000000000000 r9=3935313100000000 r10=3032303731313436
r11=0000000000000000 r12=0000000000000000 r13=000001ae80ce0000
r14=fffffffffffffffe r15=0000000000000000
iopl=0 nv up ei pl nz na pe nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202
ntdll!RtlReportFatalFailure+0x9:
00007ff9`a14fcbb9 eb00 jmp ntdll!RtlReportFatalFailure+0xb (00007ff9`a14fcbbb)
Resetting default scope
EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00007ff9a14fcbb9 (ntdll!RtlReportFatalFailure+0x0000000000000009)
ExceptionCode: c0000374
ExceptionFlags: 00000081
NumberParameters: 1
Parameter[0]: 00007ff9a15738b0
PROCESS_NAME: FlightSimulator2024.exe
ERROR_CODE: (NTSTATUS) 0xc0000374 - Ein Heap wurde besch digt.
EXCEPTION_CODE_STR: c0000374
EXCEPTION_PARAMETER1: 00007ff9a15738b0
ADDITIONAL_DEBUG_TEXT: Followup set based on attribute [Heap_Error_Type] from Frame:[0] on thread:[PSEUDO_THREAD]
FAULTING_THREAD: ffffffff
STACK_TEXT:
00000000`00000000 00000000`00000000 ntdll!RtlpFreeHeapInternal+0x0
STACK_COMMAND: !heap ; ** Pseudo Context ** ManagedPseudo ** Value: ffffffff ** ; kb
SYMBOL_NAME: ntdll!RtlpFreeHeapInternal+0
MODULE_NAME: ntdll
IMAGE_NAME: ntdll.dll
FAILURE_BUCKET_ID: HEAP_CORRUPTION_ACTIONABLE_BlockNotBusy_DOUBLE_FREE_c0000374_ntdll.dll!RtlpFreeHeapInternal
OS_VERSION: 10.0.22621.1
BUILDLAB_STR: ni_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
IMAGE_VERSION: 10.0.22621.5124
FAILURE_ID_HASH: {f9e860eb-b03f-7415-804c-7e671e26c730}
Followup: MachineOwner
---------
0:000> .exr -1
ExceptionAddress: 00007ff9a14fcbb9 (ntdll!RtlReportFatalFailure+0x0000000000000009)
ExceptionCode: c0000374
ExceptionFlags: 00000081
NumberParameters: 1
Parameter[0]: 00007ff9a15738b0
0:000> !heap ; ** Pseudo Context ** ManagedPseudo ** Value: ffffffff ** ; kb
**************************************************************
* *
* HEAP ERROR DETECTED *
* *
**************************************************************
Details:
Heap address: 000001ae80ce0000
Error address: 000001b0c8487140
Error type: HEAP_FAILURE_BLOCK_NOT_BUSY
Details: The caller performed an operation (such as a free
or a size check) that is illegal on a free block.
Follow-up: Check the error's stack trace to find the culprit.
Stack trace:
Stack trace at 0x00007ff9a1573908
00007ff9a1511ef5: ntdll!RtlpLogHeapFailure+0x45
00007ff9a142c3bc: ntdll!RtlpFreeHeapInternal+0x84c
00007ff9a142b001: ntdll!RtlFreeHeap+0x51
00007ff99ed7364b: ucrtbase!_free_base+0x1b
00007ff9741413d4: SimConnect_internal+0x13d4
00007ff9741445c5: SimConnect_internal+0x45c5
00007ff97414835e: SimConnect_internal!SimConnect_CallDispatch+0xe
00007ff71492468e: FlightSimulator2024+0x2bd468e
00007ff71490ade9: FlightSimulator2024+0x2bbade9
00007ff71484a03e: FlightSimulator2024+0x2afa03e
00007ff715b2e2b1: FlightSimulator2024!OnOutOfMemLockhart+0x4a7751
00007ff715aa80b8: FlightSimulator2024!OnOutOfMemLockhart+0x421558
00007ff715aa8348: FlightSimulator2024!OnOutOfMemLockhart+0x4217e8
00007ff715f28fc0: FlightSimulator2024!MemoryTrace_Z_StartDumpVirtualMemoryFlamegraph+0x7e330
00007ff715f27f3d: FlightSimulator2024!MemoryTrace_Z_StartDumpVirtualMemoryFlamegraph+0x7d2ad
00007ff71551c896: FlightSimulator2024!OnGPUDeviceRemoved_VR_Unkwown+0x5928b6
Heap Address NT/Segment Heap
000001ae80ce0000 NT Heap
000001ae80a90000 NT Heap
000001ae83c50000 NT Heap
000001ae80340000 NT Heap
000001b0080f0000 NT Heap
000001b0082e0000 NT Heap
000001b008290000 NT Heap
000001b02a7c0000 NT Heap
000001b03cb50000 NT Heap
[END OF FIRST USER REPORT]
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