CTD on Loading

Discussion Hub General Discussion
1

Out of the blue I am getting a CTD whilst the sim loads (happens even before the intro credits load) (community folder is empty)

Is there a way to fix this? Or should I do a fresh reinstall? If so what’s the best way, I’m on the Steam version

2

There is an option to repair MSFS in the APP Settings. Try that, it worked for me.

3

Thanks but which app settings? In steam or elsewhere?

4

I have the MS Store version.

I just use the search function in Windows, just type the word “flight” or if needed “microsoft flight” and the app settings become available.

You could also go to windows settings → Apps , find MSFS then click on MSFS - and click the (greyed out) advanced options.

5

I’ve found it, but I don’t have and advanced settings, just modified and it’s greyed out

6

See this article from the MSFS team:

Crashing/CTDs issues – Microsoft Flight Simulator Support (zendesk.com)

Specific for you within the article:

DELETE STEAM CLOUD SAVE (STEAM VERSION)

If the crash happens upon loading:

  • Close Microsoft Flight Simulator
  • Right-click on the Microsoft Flight Simulator icon
  • Go to Properties
  • Uncheck the “Keep Game saves in the cloud for Microsoft Flight Simulator” box
  • Go C:\Program Files (x86)\Steam\userdata
  • Find the folder corresponding to your profile and delete the folder Steam\userdata\usernumber)\1250410
  • Restart Microsoft Flight Simulator
7

Same here, few times on Chicago

8

Thanks I’ll give this a go

9

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