Hi!
After SU15, my sim keep crashing during unpackaging. I moved my community folder, checked sim files via steam, checked my RAM, and ensured all windows updates were performed.
Despite this, I am stuck in a loop at 60gb and at package 62. The sim goes CTD and restarts the download process with 60 gigs left.
Any ideas of how to solve this would be great.
Thanks!
Hi @Vampir0104 ,
Thank you for this report. We’ve moved your topic into the User Support Hub.
The Bug Reporting Hub is for posting suspected or confirmed bugs that other users are able to reproduce without duplicating an existing bug report. Using the template or providing all the relevant information about your bug and sim setup is required in order to provide valuable information, feedback, and replication steps to our test team.
If you are not sure if your issue is a bug or need further input from the community, please use the User Support Hub category. If the community can replicate your issue, first search the Bug category to see if there’s an existing topic. If it already exists, contribute to that report. Duplicate bug reports will be closed.
If you believe it is a new report and no duplicate exists, then create a new bug topic using the provided topic template.
All issues caused by or involving third-party addons/mods should be reported to the third-party developer. Assure that no addons/mods are used when reporting issues in Bug Reports.
If you have an antivirus temporarily disable it during the installation.
Hi @Vampir0104,
If disabling the ani-virus does not work, see the advice in this article:
How to install a new update safely – Microsoft Flight Simulator Support (zendesk.com)
I’ll do just that…
After starting the 128gb download from scratch…again.
I’ll report back either way in the next day or so.
Nope. This was not the cause. The installation hung at packet 66, then CTD.
…and we are back to the game wanting to download 128gb of stuff that I already have…again.
Next steps: Clean install, nuking all folders/addons. Then giving it another go…
Ok, I nuked every folder associated with FS2020, clean install, virus protection off, deleted common. CTD on unpacking, and I have returned to the 60gb loop.
Checked event log, and no event was recorded.
Same here! 
So, I checked Location, proper time, I went in and adjusted virtual memory. Again, CTD. It seems to restart with FS-base-cgl-0.1.74.fspackage001.
I give up. I have done all that was suggested and what is recommended on every group. IF anyone has anything else…
Pretty clear that the update ruined the game. Worked perfectly for years, now this.
I’m pretty frustrated by this.
crashrpt_lang.txt (8.0 KB)
I was going to say, I would happily return to SU14 at this point. Seems like a file is bad in the Standard Content area. I hope it’s patched…
I tried again today, All protections off, Admin mode. FS2020 died at unpacking file 060.
…and I am right back to 58,50gb… Again. $/%&$!
No errors logged.
The only odd thing that happened was this:
The Anwendungsspezifisch permission settings do not grant Lokal Aktivierung permission for the COM Server application with CLSID
{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
and APPID
{15C20B67-12E7-4BB6-92BB-7AFF07997402}
There is a saved game data in Steam that refused to be ininstalled. Could this be the issue?
Also something strange: I see no content.xml or much in the way of anything in my user file.
Any ideas?
Faulting application name: FlightSimulator.exe, version: 1.37.18.0, time stamp: 0x664232ed
Faulting module name: FlightSimulator.exe, version: 1.37.18.0, time stamp: 0x664232ed
Exception code: 0xc0000005
Fault offset: 0x0000000002cfed49
Faulting process id: 0x0x35E8
Faulting application start time: 0x0x1DAAE9D1F95A480
Faulting application path: D:\Steam\steamapps\common\MicrosoftFlightSimulator\FlightSimulator.exe
Faulting module path: D:\Steam\steamapps\common\MicrosoftFlightSimulator\FlightSimulator.exe
Report Id: cc449bc2-64a4-4c8c-9782-05a292a92132
Faulting package full name:
Faulting package-relative application ID:
Ok, I FINALLY got it to throw a code…
Application Error 0xc0000005 (Access Violation) error is usually caused by your computer not being able to correctly process the files and settings required to run a particular program or installation. Despite the error showing when you try and use particular pieces of software, it has many different causes including faulty RAM problems, permissions on folders, errors with the files of your PC and issues with the settings of your PC.
In this case, we suggest that you check for corrupted Windows system files. System File Checker (SFC) is a utility in Windows that scans for corrupted Windows system files. If it finds a problem, it will try to replace the problematic system files from a cached version that’s on your PC.
To run System File Checker (SFC), follow these steps:
For more info about System File Checker, see Use the System File Checker tool to repair missing or corrupted system files.
Let us know how it turns out.
Thank you! Process started.
I’ll report back when done…
Soo, Short:
I did find/repaired corrupted files. No further issues reported.
FS2020 does not throw a report when it crashes. However, I did note in system logs that two things happen around the time the crashes occur:
|||- EventID 16384
[ Qualifiers] 16384|
| — | — |
Version 0
Level 4
Task 0
Opcode 0
Keywords 0x80000000000000
|||- TimeCreated
[ SystemTime] 2024-05-31T07:21:33.4898525Z|
| — | — |
EventRecordID 46027
Correlation
|||- Execution
[ ProcessID] 18060
[ ThreadID] 0|
| — | — |
Channel Application
Computer DESKTOP-HASU3OI
Security
- EventData
2124-05-07T07:21:33Z
RulesEngine
General Successfully scheduled Software Protection service for re-start at 2124-05-07T07:21:33Z. Reason: RulesEngine.
and…
System
|||- Provider
[ Name] Microsoft-Windows-Security-SPP
[ Guid] {E23B33B0-C8C9-472C-A5F9-F2BDFEA0F156}
[ EventSourceName] Software Protection Platform Service|
| — | — |
|||- EventID 16394
[ Qualifiers] 49152|
| — | — |
Version 0
Level 4
Task 0
Opcode 0
Keywords 0x80000000000000
|||- TimeCreated
[ SystemTime] 2024-05-31T07:34:11.8654189Z|
| — | — |
EventRecordID 46028
Correlation
|||- Execution
[ ProcessID] 13004
[ ThreadID] 0|
| — | — |
Channel Application
Computer DESKTOP-HASU3OI
Security
General: Offline downlevel migration succeeded.
Could these be connected?
Ok, Again, program died at Package 66. No logs left behind, these two info logs popped up at the same time.
I went to clear cache files, but there were none. I cleared all DCE files, I did another scan for corrupt files (Again, none). There was also no content.xml to delete.
Antivirus is full off, and FS2020 is running under admin rights (checked under the exe)
So, where could the problem lie?
Could it be be possible that I am just getting a corrupt file from the server?
Again, I am back to 58.5 GB to go in the standard content.
Sooo, I checked my Official folder and saw that fs-base-cgl-0.1.75.fspackage.part66 was still there. All others were gone.
Next step is to watch the download and copy all the files for cgl-0.1.75, save them before it unpacks them all to hopefully save myself the downloading process.