Hello,
We are a flight simulation club in France.
We have seven PC that we use only once a month.
After these PC have not been used for some time, when we run MSFS, we get a CTD !
We must uninstall and reinstall MSFS in order to run it again… We did not find any other solution !
Is someone having the same issue after having kept their PC offline for some time ?
Is there a known fix ?
Thanks and regards.
Eric.
Hi @FAVEB,
Your post has been moved to Tech Talk. Please refrain from deleting the bug report template whilst creating new topics in the respective category.
You may find help on troubleshooting CTD’s via the following link: How to troubleshoot CTD’s on PC - Microsoft Flight Simulator / Official Tips & Troubleshooting - Microsoft Flight Simulator Forums
Thanks,
The MSFS Team
So the computers are left turned off, and not merely put to sleep?
At what point do the CTD’s occur?
Do the installs have any Community addons installed?
Are there any other external software packages interacting with MSFS?
So the computers are left turned off, and not merely put to sleep?
YES, they are completelu turned Off
At what point do the CTD’s occur
Before we can setup anything, the screen starts freezing and then CTD
Do the installs have any Community addons installed?
It happens without any addons in community
Are there any other external software packages interacting with MSFS?
No
Thanks and regards.
Ah, so the system is crashing before you launch MSFS, or after?
Ah, so the system is crashing before you launch MSFS, or after?
NO After of course, when the blue rule at the bottom of the screen is progressing…
I insist on the fact that this only happens when the PC is off and unplugged during some time (more than one or two weeks)
do all seven PCs have this Problem ?
does MSFS run after reinstalling without any problems until you turn them off for another MOnth ?
do all seven PCs have this Problem ?
YES
does MSFS run after reinstalling without any problems until you turn them off for another MOnth ?
YES
The fact that ALL the computers are experiencing the same thing points to something that is shared between them, and not individual hardware or software on each computer.
The only things I can think of are:
Internet connection. A shared router, shared WiFi, shared ISP. I have no idea why that would cause all the machines to CTD, but during sim launch there’s a lot of network data being transferred.
Power. Does this happen if you boot one computer and load the sim, then boot up a second and load the sim, and so on? Or are you powering them all on at the same time?
Do you have good sine wave UPS units with AVR (Automatic Voltage Regulation) for each computer?
Do the computers have robust power supplies? Powering them on one at a time without problems would lead me the conclude that the individual computers are not overloading their own power supplies. But if you power them all on at the same time, and the GPU loads rise when the sims are loading (and they do) and that’s when you get CTD’s, I’d suspect that maybe you have a more centralized power problem.
If you suspect a main power problem, I would buy a logging power meter like this one. Plug it into a wall socket on the same circuit as the computers and log the volts/amps as you boot them up and load the sim. Try to note the time that the CTD’s occur and match it up to the log.
sounds logical but why would they work after a reeinstall? a reeinstall doesnt change the power-cunsumption ?
But the PC are not even connected on the INTERNT !
Except when we update them…
the first thing i would try is to assign a specific IP-Adress to every single PC directly in the router-configuration.
MSFS does need a internet-connection though
We run our workshops without network connection !
No, it can run without any connection, just a matter of settings…
have you checked if the CTD also occurs if you play in “online” mode?
why not leave them connected? i mean as it is now youre having to re install 7 machines each month so with time and network activity you’d be better off having them in online mode
Just because we run our workshops in a room in our town hall facility with no connection capabilities…
GENERAL OPTIONS → DATA —>ONLINE FUNCTIONALITY set to OFF
It perfectly works when the PCs have not been offline long…
That setting enables you to play with no online functionality but it still needs an internet connection at times. Iti s not designed to be in pure offline mode. so how do you reinstall the machines each month if you dont have internet?