CTD while zooming world map to the point of EDDB Berlin Brandenburg airport

Have you disabled/removed all your mods and add-ons?

No, not yet. I will update this evending

Are you using Developer Mode or made changes in it?

No

Brief description of the issue:

CTD while zooming world map to the point of EDDB Berlin Brandenburg airport.

Provide Screenshot(s)/video(s) of the issue encountered:

Detailed steps to reproduce the issue encountered:

Yesterday evening, I got CTD while zooming world map to the point of EDDB airport before fly.
I have not tried with empty community folder yet. So I will check this out today after my work.
I would like to know if this issue is just for my case.
Start sim. → go to world map. → zoom to the point of EDDB airport with mouse wheel. → CTD.

PC specs and/or peripheral set up:

i9-13900k, RTX4080, 32GB

If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons:

I will update this evening.


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

Its a conflict between two addon, try it without one of it!

Thank you for your reply.

I will try it with empty community folder this evening (in Korean time zone). But, Could you share the information regarding the two addons? Which add-ons do you mean?

Do you mean you have no CTD without the add-ons you mentioned or with empty community folder?

Thank you.

Do you have the same issue if you follow the OP’s steps to reproduce it?

No

Provide extra information to complete the original description of the issue:

It doesn’t happen here.

If relevant, provide additional screenshots/video:

Sorry it made me CTD yesterday too, but then I went after this to Brandenburg not Tegel, so you may be right.

1 Like

Do you have the same issue if you follow the OP’s steps to reproduce it?

No

Provide extra information to complete the original description of the issue:

No CTD - no addons from flightsim.to (for exaple EDDB 1, EDDB 2) and EDDB by Aerosoft.

@ssy523
Try
1 Rename Community folder to Community_copy
2 Create empty Community folder
3 If installed delete EDDB from OneStore folder
4 Delete these folders:
%localappdata%\D3DSCache
%localappdata%\NVIDIA\DXCache
%localappdata%\NVIDIA\GLCache
%appdata%\NVIDIA\ComputeCache
%localappdata%\FlightSimulator

How to

How to

1 Start your PC in safe mode

  • Click start
    1start
  • Click power icon
    image
  • Press and hold left SHIFT key and click restart
    image
  • Select Troubleshoot > advanced options > startup settings > restart
  • Select 4 - Enable safe mode

2 Click start and type

%localappdata%\D3DSCache

Press Enter
Delete all folders

3 Click start and type

%localappdata%\Nvidia\dxcache

Press enter
Delete all files

4 Type

%localappdata%\Nvidia\GLCache

Press enter
Delete all folders

5 type

%appdata%\NVIDIA*ComputeCache*

Press enter
Delete all folders

6 Type

%localappdata%

Press enter
Delete folder named FlightSimulator

Restart PC.

5 Go to

%localappdata%\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\SceneryIndexes

Delete all files

6 Go to

%localappdata%\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalState\DCE

Delete all folders

7 Go to

%localappdata%\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\AC

Delete all files and folders.
You may need to access files or folders which are hidden by default.
https://support.microsoft.com/en-us/windows/view-hidden-files-and-folders-in-windows-97fbc472-c603-9d90-91d0-1166d1d9f4b5#WindowsVersion=Windows_10

8 Launch MSFS
Delete and turn off rolling cache - apply and save

Have you checked that you don’t have any scenery updates available in the content manager? There recently was an update to Germany. I also had CTD while zomming into EDDB and it was due to a world/city update not being installed yet.

Remove any add-on from Red Wing in that area.

Dear TenPatrol.
Thank you for your kind explanation.
I did it line by line.
And Eventhough I could not solve the issue, it is helpfule for future when I encounter simillar issue.

Additionally, I found the reason of CTD while zooming to the point of EDDB.

I moved all the add-ons in the community folder to other temporary folder.
And then I moved back to the community folder from the add-ons starting with “A” then “B”… to find out the add-ons causing CTD. But, I could not find the specific add-ons.

But, I confirmed that the CTD is related to the number of community scenery add-ons which are displayed on the world map.
0~150: stable, without CTD.
150~250: not stable, intermittent CTD
250~: CTD

So my conclusion is that it is the issue of maximum memory allocation for the worldmap of MSFS2020.
(I am not sure this is a kind of BUG? or WHISHLIST?)

I have many free sceneries from “flightsim.to” and purchased airports. So, I need to use 3rd party utility with profiles or make two or three comunity folders and then rename one of them to use it each time.

EDIT 9/13/2023:
On my second try, I moved 286 add-ons to community folder without CTD.
And 40 add-ons are left to test.
I misunderstood that CTD is comming from the number of add-ons. But culprit is among the 40 add-ons.
I will go on this test tomorrow and share the result when I find the culprit.
Sorry for confusion.

May I suggest MSFS add-ons linker, it will make your addon management related issues much smaller in size.

One hunch I have regarding this issue in particular is that the issue MAY have to do with an add-on which uses custom areal imagery (.cgl file). Since the custom areal imagery is loaded by the world map and displayed, i would suspect that one such addon may be the culprit. To minimize the set of add-ons to look for the faulty one, I would first find all add-ons which has a cgl file in it, simple windows explorer search should help you with that, then I would try to start with that list of add-ons first to check if the issue reproduces.

Apart from this at first I would also try the steps @TenPatrol suggested.

Thank you for your information. I will try add-ons linker.
And I will search the .cgl file.
Actually I have already tried the steps TenPatrol suggested.
His instruction is very detailed and helpful.

Thank you very much.

I found the culprit. This CTD issue disappeared after deleting the EDDT Berlin Tegel Airport (from G company). Thank you for all your help.