CTDs in Cirrus - 40 mins into flight multiple areas

User Support Hub Hardware & Peripherals
1

:wave: Thank you for using the Bug section, using templates provided will greatly help the team reproducing the issue and ease the process of fixing it.

Are you using Developer Mode or made changes in it?

no

Have you disabled/removed all your mods and addons?

no

Brief description of the issue:

CTD after continuous flying of around an hour

Provide Screenshot(s)/video(s) of the issue encountered:

Detailed steps to reproduce the issue encountered:

Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version (Learn how to find your current graphics card driver version):

PC specs and peripheral set up:

X box x
If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons:

Build Version # when you first started experiencing this issue:

SU12

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

any flight in cirrus after about 40 mins just CTD no input just on AP flying straight and level live weather and ATC flight following 5000 feet

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons:

2

Moved to #community-support:tech-support as this is unvalidated.

As part of validation, please provide detailed reproduction steps so others wishing to assist can recreate your conditions.

Retry your test scenario with an empty Community folder to isolate any third party conflicts.

3

I’m on X Box as stated - many of us have spent months testing in beta to help other users - discussion is healthy

4

Post was tagged Steam when it was originally written. That’s why I mentioned Community Folder.

Screenshot_20230419-175225
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5

There is only a limited amount of troubleshooting that can be performed on the XBox version of MSFS. Most of the time when the avionic displays go blank or MSFS crashes it is because the XBox has simply run out of resources. You can limit this by closing out of all background apps and games and by also limiting the amount of DLC content (including world updates) installed.

If you need further assistance, create a support request:
https://flightsimulator.zendesk.com/hc/en-us/requests/new

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