DevSupport portal login issue

User Support Hub SDK
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1

Hey,

I saw others had similar issues as well. When trying to log in to the DevSupport portal it requires account activation. I failed to do that in time, now it seems the link has expired. I cannot request a new activation link since with the Oauth-only authentication you don’t have the “forgot password” option anymore.

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Kindly asking for your support.

Thank you!

CasualClick 3

Hello,

I’ve sent this to Community Manager Attention.

1 Like
4

Hey,

First of all, thank you! Do you happen to have any updates?

Chewwy94 5

Hi @fzsombor,

Thanks for your patience regarding this. Do you mind providing any further detail as to the Xbox Live Account/email you are attempting to sign in with? I’ll need to forward these details onto the team who control the Dev Support Forums.

Thanks
The MSFS Team

6

Thanks!

Is there any way to do that without doxxing myself publicly here?
My Xbox account used for the profile here (both the username and email) is the same one I am trying to get in the devsupport forum. Does that help?

Chewwy94 7

Hi @fzsombor,

Apologies I mistook this for a direct message instead of a thread post…maybe more coffee is required! Fear not, no further information is required if this is the case. If there is any further information needed I’ll make sure to drop you a DM.

Apologies again and thanks for the reply.
The MSFS Team

2 Likes
8

Hey @Chewwy94,

any updates on this? I think the only thing I need is to resend the activation email or just delete my profile entirely. Since then, an error message appeared:

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Thanks!

9

Hi @Chewwy94,

I am still struggling with this. Do you happen to have any update?

Thanks!

10

Unfortunately I’ve not received further guidance on this. It may be best for you to attempt to create a new account at this point to see if this resolves your issues.

11

Howdy, same here still. I thought I get mad but it seems I am not alone with this - okay.

12

I was in the same situation and for a long time I was unable to register or log in to the DevSupport portal with the Xbox Live account I use on this forum.

However, just a moment ago, I finally followed the “Start the Merging Process” steps on this page to register, received a welcome email, and was able to log in successfully after activating.

https://devsupport.flightsimulator.com/t/how-to-merge-your-account/6776