Yes, I did followed the instructions, to no avail. I wouldn’t say this is a rare problem, because there are many same cases to be found when googled. I admit I didn’t log any ticket myself though. I’ll reinstall the game once again (following your instructions) and come back.
I really like the game, so trust me, I have no interest in complaining, but this game have been unplayable for me for the last months (which is odd, because it worked well right after the release).
P.S. I hope that Bushtrips are finally fixed.