Hi there, instructions below, you have to be on an Ethernet connection, hope it works
Control panel
Network & sharing centre
Change adapter settings
Right click on LAN icon and select properties
Click on configure
Advanced tab
Scroll down property list to Speed & duplex
Select 10mbps full duplex and Ok
Might need to restart PC… I did
After download is finished, go back into above and set back to Auto Negotiation and restart PC
Some one said you can use 100 mbps full duplex alos but original instruction is to use 10 mbps. Download isn’t particluarly quick but it solved teh loop for me
Hope this helps