EC135 - SAR - Patient model is displayed outside the cabin

Bug Reporting Hub User Interface & Activities
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ISSUE DESCRIPTION

Description of the issue:

SAR-Patient is “sitting” outside the cabin after pickup and stays in this position indefinitely.

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
Every EC135 SAR Mission so far.

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Select SAR Rotorcraft mission

  2. Select EC135 as mission aircraft

  3. Fly SAR mission and pick up patient.

MEDIA

Screenshot 2025-12-09 225339
Screenshot 2025-12-09 2253391920×1080 99.9 KB
1 Like
Helicopter bugs, helicopter mission bug summary, collection
Helicopter bugs, helicopter mission bug summary, collection
Career mode: Search and Rescue Eurocopter 135 T1: rescued persons are seated outside of helicopter
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20251223_003434
20251223_0034344000×1868 1.18 MB

I just figure I make those lost, stinky, non compass havin’, jerks ride the skids lol. Makes me think of the movie quote…If I fly during my lunch break, I get overtime.” And that was for a volcano so…pay more or stinky rides outside lol.

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Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.

3 tags are required - add them in the tag section next to the title above:

Feel free to delete this quote section after adding your appropriate tags.

ISSUE DESCRIPTION

Description of the issue:

in careermode doing Search and Rescue when the rescued person stays sitting outside of the helicopter.

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

several times

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. do a search and Rescue mission with the Airbus H125 or Eurocopter

  2. land near the rescuespot

  3. wait until the person being rescued runs to the helicopter and see how they will sit outside the helicopter in front of the door

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it?

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

DX12

[PC Only] What GPU (Graphics Card) do you use?

Asus RTX4070

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

VirtualDesktop.Android-20260113-191907
VirtualDesktop.Android-20260113-1919073840×2160 584 KB
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Thank you for the bug report.

We have created an internal ticket to see if our team already has this logged, and if not they will attempt to reproduce the issue and create a new bug report. This item is now marked as feedback-logged. If there is an existing bug report or one is created, we will move this thread to bug-logged.

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ISSUE DESCRIPTION
Description of the issue:

In Microsoft Flight Simulator 2024, there is a persistent issue related to the EC135 helicopter during Search and Rescue (SAR) missions.

When the helicopter locates the injured person and lands at the designated pickup point, the victim walks to the helicopter but does not board it. The cabin door does not open, and instead of entering the aircraft, the victim remains outside the helicopter in a seated. After takeoff, the victim continues to stay outside the helicopter, still in a seated position, effectively “attached” to the exterior of the aircraft while it is airborne.

If applicable, which aircraft is experiencing this issue:
Microsoft EC135

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
Yes

FREQUENCY OF ISSUE
Always

REPRODUCTION STEPS

When the helicopter locates the injured person and lands at the designated pickup point, the victim walks to the helicopter but does not board it. The cabin door does not open, and instead of entering the aircraft, the victim remains outside the helicopter in a seated. After takeoff, the victim continues to stay outside the helicopter, still in a seated position, effectively “attached” to the exterior of the aircraft while it is airborne.

YOUR SETTINGS
What peripherals are you using, if relevant:
Irrelevant

[PC Only] Are you using Developer Mode or have you made any changes to it?
No

[PC Only] What GPU (Graphics Card) do you use?
rtx5080

[PC Only] What other relevant PC specs can you share?
N/A

MEDIA

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qq13840×2050 2.81 MB

qq12
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In addition to this rescued persons walking up to the helicopter are incorrectly displayed.

on one occasion a rescued person came walking out of the ground. On another rescue-mission a person was dangling high up into the air waving.

In short the rescued persons are not level with the local terrain they are on.

1 Like
8

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ISSUE DESCRIPTION

Description of the issue:

If you do a search and rescue mission with the Eurocopter 135, the rescued person is seated outsideof the helicopter on the flight back to the airport. Just watch the rescued person run to the helicopter when ypu are in outside view and see that it is not seated inside of the helicopter

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

Everytime

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. See description: do a rescue mission with the eurocopter

YOUR SETTINGS

PS5.